[Remote] Risk Specialist at Tekmetric

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Financial Services, Automotive RepairIndustries

Requirements

Candidates should have a minimum of 2 years of experience in payment risk or underwriting, with familiarity with merchant fraud prevention solutions and Stripe. A comprehensive knowledge of risk management, underwriting, legal and regulatory guidelines, and integrated payments is required, along with strong organizational, analytical, and problem-solving skills. Proficiency in Microsoft Office and G Suite products is also necessary.

Responsibilities

The Risk Specialist will monitor transactional data daily to detect fraud, analyze the portfolio to identify loss reduction opportunities, and collaborate with cross-functional teams on fraud prevention. They will interact with partners to resolve issues, create reports on losses and revenue, and support merchants with fraud-related issues and chargebacks. Responsibilities also include maintaining risk deterrent features, providing feedback on policies, assisting in underwriting applications through KYC and document checks, and staying updated on industry changes related to fraud, credit, risk, and regulations.

Skills

Fraud Detection

Transactional Data Analysis

Risk Management

Data Analysis

Reporting

Dashboards

Chargeback Management

KYC

OFAC

Credit Analysis

Financial Analysis

Underwriting

Policy Development

Communication

Tekmetric

Cloud-based software for auto repair shops

About Tekmetric

Tekmetric provides software solutions specifically designed for auto repair shops in the United States and Canada. Its main product is a cloud-based Shop Management System (SMS) that helps over 3,000 auto repair shops improve their operations. The software includes features like automated reports, digital vehicle inspections with photos and videos, and trend tracking, which assist shop owners in making informed decisions and enhancing customer trust. Tekmetric differentiates itself from competitors by offering a subscription-based pricing model that charges a flat monthly fee based on the number of shops, making it accessible for businesses of all sizes. The company's goal is to facilitate the transition from paper-based systems to digital solutions, ultimately improving operational efficiency and customer satisfaction in the auto repair industry.

Houston, TexasHeadquarters

2015Year Founded

$1.6MTotal Funding

EARLY_VCCompany Stage

Automotive & Transportation, Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Remote Work Options

Flexible Work Hours

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Life Insurance

Disability Insurance

Wellness Program

Professional Development Budget

Risks

Increased competition from other software providers threatens Tekmetric's market share.

Integration challenges from Shopgenie acquisition may disrupt service continuity.

Economic downturns could lead to reduced subscriptions, impacting Tekmetric's revenue.

Differentiation

Tekmetric offers a cloud-based SMS integrating with OEC RepairLink for OE dealer interactions.

The Tekmetric Tire Suite streamlines tire management, enhancing efficiency for auto repair shops.

Partnerships with SiriusXM and Affirm add unique value to Tekmetric's customer offerings.

Upsides

Growing demand for digital transformation boosts Tekmetric's market potential in auto repair shops.

Subscription-based model aligns with industry trends, ensuring predictable revenue and customer retention.

Expansion into tire management broadens Tekmetric's market reach and service offerings.

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