Risk Controls Analyst I at Global Payments

Quezon City, Metro Manila, Philippines

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Financial ServicesIndustries

Requirements

Ability to contribute and create data driven decisions
Strong organizational, analytical, and problem solving skills
Ability to meet deadlines, work independently and adapt to changing priorities
High level of precision & accuracy
Ability to remain adaptable and resilient to all situations with an optimistic outlook that is aligned with Risk's culture and core values
Ability to work on tight deadlines

Responsibilities

Proactively identify cardholder fraud and high risk merchant processing
Review, track and action Card Brand alerts on high risk activity & report activity to card associations promptly
Liaise with Internal and external software vendors to mitigate & resolve card testing events on all GP portfolios
Review to approve or decline merchant's requests to update High Risk bank accounts and to evaluate and confirm validity of customer documents through research and use of Social Media Intelligence (SOCMINT)
Review, approve or decline merchant requests to adjust credit card /ACH product control settings
Maintains or exceeds established service level agreements and guidelines for timely resolution of queued
Identify industry trends in fraud and make recommendations in refining controls and mitigating risk
Validate suspicious transactions by contacting merchants and obtain invoices/ signed sales slips
Focus on customers by educating merchants on how to prevent potential losses
Process electronic funds transfers and wires for merchants
Report suspect merchants & fraud transactions to the Investigations Team
Support the Risk Analysis Team as needed or during BCP

Skills

Key technologies and capabilities for this role

fraud detectionrisk analysismerchant reviewSOCMINTdata analysisanalytical skillsproblem solvingcard brand alertstransactions validationfunds transfers

Questions & Answers

Common questions about this position

What skills are required for the Risk Controls Analyst I position?

Required skills include the ability to contribute and create data driven decisions, strong organizational, analytical, and problem solving skills, ability to meet deadlines and work independently, high level of precision and accuracy, and adaptability with an optimistic outlook aligned with Risk's culture.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or is there an office requirement?

This information is not specified in the job description.

What is the company culture like at Global Payments?

The culture emphasizes passion for success, delivering best-in-class payment technology, a dynamic team environment, and an optimistic outlook aligned with Risk's culture and core values.

What makes a strong candidate for this Risk Controls Analyst role?

Strong candidates demonstrate data-driven decision-making, strong analytical and problem-solving skills, the ability to work independently under tight deadlines with high precision, and resilience aligned with the team's values.