RevOps Specialist / Associate (Manchester) at Akita Software

Manchester, England, United Kingdom

Akita Software Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, FinanceIndustries

Requirements

  • Hands-on experience in Revenue Operations / Sales Operations
  • Ability to partner with globally dispersed Sales and CS teams across North American, EMEA, and APAC regions
  • Proficiency in maintaining data integrity in Salesforce
  • Expertise in building and maintaining dashboards in Salesforce and Tableau
  • Experience with GTM tools such as Outreach, Clari, Gong, ZoomInfo, or equivalents
  • Capability to manage and enhance CRM systems and processes
  • Strong skills in data analysis for forecasting, pipeline management, and productivity metrics
  • Familiarity with sales enablement, including tool training and QBR support
  • Ability to collaborate cross-functionally with Marketing Ops and Customer Success Ops
  • Willingness to work hybrid from Manchester or London office (2 days per week in office)

Responsibilities

  • Run weekly forecast calls and maintain data integrity in Salesforce for clear visibility to Sales leadership
  • Maintain and reinforce forecast accuracy consistently above 90%
  • Identify pipeline bottlenecks and optimize sales processes from lead-to-close
  • Manage and evolve GTM cadences (e.g., Deal Reviews, TOFU analysis)
  • Support CS department in optimizing upsell and renewals processes
  • Build and maintain actionable dashboards in Salesforce and Tableau tracking pipeline coverage, win rates, and rep productivity
  • Deliver dashboards as the single source of truth with >90% adoption by sales leadership
  • Support Quarterly Business Reviews (QBRs) with insights and presentations
  • Provide tool training on CRM, engagement, and marketing automation platforms to maximize adoption
  • Work with Marketing Operations for clarity and cohesion across the GTM tech stack
  • Manage and enhance systems like Salesforce, Tableau, Outreach; evaluate new tools like Clari, Gong, ZoomInfo
  • Streamline processes to improve CRM hygiene (e.g., <5% opportunities missing close dates/stages)
  • Partner with Marketing Ops and CS Ops to align metrics and ensure consistent funnel reporting, achieving unified GTM funnel metrics within two quarters
  • Contribute to strategic projects such as territory planning, quota setting, and compensation modelling
  • Lead or participate in ad-hoc projects as requested

Skills

Salesforce
Tableau
Sales Forecasting
Pipeline Management
Sales Enablement
Revenue Operations
Deal Reviews
TOFU Analysis
Upsell Processes
Renewals

Akita Software

API observability and service mapping tools

About Akita Software

Akita Software provides tools for API observability and service mapping, helping businesses visualize and manage the interactions between their software services. This allows companies to quickly identify and resolve issues without needing extensive manual documentation. The platform is particularly beneficial for tech professionals like developers and security engineers who maintain complex service ecosystems, especially in environments using microservices architectures. Akita operates on a subscription-based model, where clients pay for continuous monitoring and mapping of their API interactions. This service helps clients catch cross-service issues faster and understand root causes without manual inspection. By simplifying API management and improving service reliability, Akita aims to support tech companies in streamlining their operations.

San Mateo, CaliforniaHeadquarters
2018Year Founded
$4MTotal Funding
ACQUISITIONCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1-10Employees

Risks

Postman's acquisition may lead to integration challenges for Akita.
Increased competition from Postman could overshadow Akita's offerings.
Potential talent attrition due to changes post-acquisition.

Differentiation

Akita specializes in API observability and service mapping for complex ecosystems.
The company offers automated service mapping, reducing manual documentation efforts.
Akita's tools help quickly identify and resolve cross-service issues.

Upsides

Growing demand for API observability tools due to microservices adoption.
Increased interest in automated service mapping for improved system reliability.
Rising importance of security in API management boosts Akita's relevance.

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