RevOps Specialist / Associate (London) at Akita Software

London, England, United Kingdom

Akita Software Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, Enterprise SoftwareIndustries

Requirements

  • Hands-on experience in Revenue Operations / Sales Operations
  • Ability to partner with globally dispersed Sales and CS teams across North American, EMEA, and APAC regions
  • Proficiency in maintaining data integrity in Salesforce
  • Expertise in building and maintaining dashboards in Salesforce and Tableau
  • Knowledge of GTM tech stack including Outreach, Clari, Gong, ZoomInfo, or equivalents
  • Experience with CRM hygiene, sales processes, forecasting, and pipeline management
  • Capability to support tool training for CRM, engagement, and marketing automation platforms
  • Ability to work in a hybrid model (2 days per week in London or Manchester office)
  • Individual Contributor role reporting to Head of Revenue Operations

Responsibilities

  • Run weekly forecast calls and maintain data integrity in Salesforce for clear visibility to Sales leadership
  • Maintain and reinforce forecast accuracy consistently above 90%
  • Identify pipeline bottlenecks and optimize sales processes from lead-to-close
  • Manage and evolve GTM cadences (e.g., Deal Reviews, TOFU analysis)
  • Support CS department in optimizing upsell and renewals processes
  • Build and maintain actionable dashboards in Salesforce and Tableau tracking pipeline coverage, win rates, and rep productivity (single source of truth with >90% adoption)
  • Support Quarterly Business Reviews (QBRs) with insights and presentations
  • Provide tool training to maximize adoption and selling time
  • Work with Marketing Operations for clarity and cohesion across GTM tech stack
  • Manage and enhance systems like Salesforce, Tableau, Outreach; evaluate new tools like Clari, Gong, ZoomInfo
  • Streamline processes to improve CRM hygiene (e.g., <5% opportunities missing close dates/stages)
  • Partner with Marketing Ops and Customer Success Ops to align metrics and ensure consistent funnel reporting (unified GTM funnel metrics adopted across teams within two quarters)
  • Contribute to strategic projects such as territory planning, quota setting, and compensation modelling
  • Lead or participate in ad-hoc projects as requested

Skills

Salesforce
Tableau
Sales Forecasting
Pipeline Management
Sales Operations
Revenue Operations
CRM
Dashboards
Data Integrity
Sales Enablement

Akita Software

API observability and service mapping tools

About Akita Software

Akita Software provides tools for API observability and service mapping, helping businesses visualize and manage the interactions between their software services. This allows companies to quickly identify and resolve issues without needing extensive manual documentation. The platform is particularly beneficial for tech professionals like developers and security engineers who maintain complex service ecosystems, especially in environments using microservices architectures. Akita operates on a subscription-based model, where clients pay for continuous monitoring and mapping of their API interactions. This service helps clients catch cross-service issues faster and understand root causes without manual inspection. By simplifying API management and improving service reliability, Akita aims to support tech companies in streamlining their operations.

San Mateo, CaliforniaHeadquarters
2018Year Founded
$4MTotal Funding
ACQUISITIONCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1-10Employees

Risks

Postman's acquisition may lead to integration challenges for Akita.
Increased competition from Postman could overshadow Akita's offerings.
Potential talent attrition due to changes post-acquisition.

Differentiation

Akita specializes in API observability and service mapping for complex ecosystems.
The company offers automated service mapping, reducing manual documentation efforts.
Akita's tools help quickly identify and resolve cross-service issues.

Upsides

Growing demand for API observability tools due to microservices adoption.
Increased interest in automated service mapping for improved system reliability.
Rising importance of security in API management boosts Akita's relevance.

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