Revenue Operations - Tools & Technology Admin (Remote) at Mattermost

United States

Mattermost Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Defense, SecurityIndustries

Requirements

  • Solid business understanding of how a subscription-based software company operates
  • Effective communication skills for conveying processes, solutions, and plans
  • Knowledge of SFDC system architecture & integrations
  • Ability to design, test, document, deploy, and maintain third-party integrations with Salesforce
  • Experience with CPQ implementation, customization & administration

Responsibilities

  • Overall governance, management, and administration of Salesforce and Pardot systems
  • SFDC automation (flow, process builder, lead/account assignment)
  • Hands-on design, creation, testing, and implementation of marketing campaigns and data segmentations in Pardot, Salesforce, and related systems
  • Design campaign workflows, validation rules, triggers, alerts, and automated responses
  • Own and manage the hygiene and integrity of databases in Pardot and Salesforce, including list import cleanliness, data accuracy, segmentation, and compliance with privacy laws
  • Collaborate across marketing and sales teams to map out campaign deliverables
  • Work closely with Finance and Order Processing to ensure adherence to corporate structures related to opportunity set-up, close process, attaching contracts, and developing reporting to support the quote-to-cash process

Skills

Salesforce
Pardot
CPQ
Salesforce Flow
Process Builder
Salesforce Integrations
Validation Rules
Triggers
Data Governance

Mattermost

Secure collaboration platform for technical teams

About Mattermost

Mattermost provides a secure collaboration hub specifically designed for technical teams. Its platform allows users to communicate in real-time, share files and code snippets, and automate workflows, all while maintaining a high level of security and control over data. Users can customize the platform to fit their needs and deploy it in various environments. Mattermost integrates with essential tools like GitHub and GitLab, enabling teams to streamline their workflows within a single interface. Unlike many competitors, Mattermost offers both premium features, such as advanced compliance and admin controls, and an open-source version, allowing for greater flexibility and customization. The company's goal is to enhance productivity and security for teams working in complex operational settings.

Palo Alto, CaliforniaHeadquarters
2016Year Founded
$68.1MTotal Funding
SERIES_BCompany Stage
Enterprise Software, CybersecurityIndustries
51-200Employees

Benefits

Fully remote work
Office setup fund
Coworking space stipend
Internet and mobile phone reimbursement
401k
Unlimited vacation
Family & friends days
Async weeks
Health benefits
Global and regional team meetups
Open source Fridays
Community hackathons and events

Risks

Emerging open-source platforms may offer similar features at lower costs.
AI-driven tools could outpace Mattermost's current feature set.
Security vulnerabilities in open-source platforms may increase scrutiny on Mattermost.

Differentiation

Mattermost offers a secure, open-source platform for technical team collaboration.
The platform supports real-time communication and workflow automation for agile development.
Mattermost provides flexible integrations with tools like GitHub and ServiceNow.

Upsides

Rising demand for remote collaboration tools boosts Mattermost's market potential.
Emphasis on cybersecurity increases the appeal of Mattermost's secure platform.
Growth in open-source software market expands Mattermost's community and contributor base.

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