Returns & Warehouse Manager at Linear

Hong Kong

Linear Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
YesVisa
Ecommerce, Retail, FashionIndustries

Requirements

  • Professionally fluent in English (Bonus: Professionally fluent in Cantonese)
  • Detail-oriented with strong organizational and multitasking abilities
  • Tech-savvy and quick to learn new software and tools
  • A collaborative team player who works well with others
  • Mature, responsible, and exercises sound judgment in decision-making
  • Coachable, eager to learn, and committed to continuous personal and professional growth
  • Experience level is flexible; role tailored to seniority and skills

Responsibilities

  • Serve as the primary liaison with 3PL partners to ensure seamless and efficient daily operations
  • Oversee all aspects of ecommerce operations, including inventory stock-in, order fulfillment, shipping logistics, and issue resolution
  • Coordinate closely with third-party logistics providers and carriers to guarantee timely, cost-effective deliveries
  • Monitor and analyze shipping performance metrics, proactively identifying and implementing opportunities for improvement
  • Manage the returns process by overseeing returns providers and coordinating with 3PL to ensure smooth handling
  • Lead and supervise physical returns processing activities at 3PL facilities to maintain quality and efficiency

Skills

Key technologies and capabilities for this role

Inventory ManagementOrder FulfillmentShipping Logistics3PL CoordinationEcommerce OperationsReturns ProcessingWarehouse Management

Questions & Answers

Common questions about this position

Is visa sponsorship available for this role?

Yes, Linjer can sponsor visas for qualified candidates.

What is the work schedule and location for this position?

The position is full-time in the Hong Kong office with a predictable 9am-6pm work schedule to support work/life balance.

What skills and qualities are required for the Returns & Warehouse Manager role?

Candidates need to be professionally fluent in English (Cantonese is a bonus), detail-oriented with strong organizational and multitasking abilities, tech-savvy, collaborative, mature, responsible, and coachable with a commitment to growth.

What is the company culture like at Linjer?

Linjer offers a multicultural and inclusive team culture with talented, passionate colleagues, work/life balance, and opportunities for impact and accelerated career growth.

What makes a strong candidate for this role?

Exceptional talent who is detail-oriented, proactive, collaborative, and eager to learn, with experience level flexible as the role is tailored to match seniority and skills.

Linear

Software development tool for task management

About Linear

Linear is a software development tool that helps teams build products more efficiently. It provides features for task management, issue tracking, and workflow customization, making it suitable for both startups and large enterprises. The platform simplifies complex tasks by breaking them down into manageable sub-issues, which enhances productivity. It includes automated backlog management to save time by auto-closing and archiving issues. Linear is designed for speed, offering rapid keyboard shortcuts and real-time synchronization. Users can create custom workflows and views to tailor the platform to their needs. A unique feature called "Cycles" helps teams prioritize their work by automatically tracking started issues and rolling over unfinished tasks to the next cycle. Linear's goal is to streamline the software development process, allowing teams to focus on building great products.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$50.8MTotal Funding
SERIES_BCompany Stage
Enterprise SoftwareIndustries
51-200Employees

Benefits

Work life balance
Competitive salary and equity
Employee-friendly equity terms (early and extended exercise in the US)
Work remotely, no commuting to the office
Health, dental and vision insurance (US)
5 weeks paid vacation
Parental leave
M1 Macbook Pro, 5K display and accessories
Stipend to set up your home office
Latest productivity software
Paid lunch and coffee during work days
Paid co-working space/desk at an office
Regular team events and offsites
Quarterly hack weeks
401(k) Plan (US)

Risks

Potential reputational damage from association with Carta's unethical practices.
Increased competition from new integrations like Plain, offering similar features.
Challenge of maintaining rapid growth after raising $35 million in Series B funding.

Differentiation

Linear offers rapid-fire keyboard shortcuts and real-time sync capabilities.
The platform provides automated backlog management, reducing manual labor for development teams.
Linear's 'Cycles' feature helps teams focus on upcoming work with configurable tracking.

Upsides

Linear raised $35 million in Series B funding to expand its operations.
The rise of remote work increases demand for Linear's collaborative software development tools.
Integration with AI-driven tools could enhance Linear's task management efficiency.

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