Return To Work Case Manager - Workers Compensation at DXC Technology

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

NoVisa

Insurance, Workers CompensationIndustries

Requirements

Strong analytical and reasoning skills
Ability to plan and organize work effectively
Ability to work concurrently across multiple technology platforms
High level of organizational skills and attention to detail
Excellent written and interpersonal skills, including effective communication with workers, employers, medical, paramedical, and legal practitioners
Ability to work within a team in an office-based environment
Exceptional communication and customer service skills
Sensitivity to issues related to people with medical, cultural, and social needs
Must be an Australian Citizen or Permanent Resident

Responsibilities

Provide needs-based services to people with work-related injuries
Actively manage claims for compensation, delivering appropriate and timely treatment and promoting return to work
Ensure injured workers receive entitlements in accordance with the Workplace Injury Rehabilitation and Compensation Act 2013
Liaise with injured workers, employers, and treating practitioners to facilitate and support medical management and return-to-work activities
Assist and support injured workers' return to work through person-centered case management, ensuring appropriate compensation entitlements
Deal with internal and external stakeholders to achieve sustainable outcomes
Participate in 4 weeks of theoretical and practical training in workers’ compensation case management
Undertake further training throughout the first 12 months to expand knowledge of workplace injury management, return to work planning, dispute resolution, and workers’ compensation law

Skills

Key technologies and capabilities for this role

Case ManagementWorkers CompensationReturn to Work PlanningClaim ManagementAnalytical SkillsOrganizational SkillsCommunication SkillsCustomer ServiceStakeholder LiaisonTeam Collaboration

Questions & Answers

Common questions about this position

What is the salary for this Return To Work Case Manager position?

This information is not specified in the job description.

Is this role remote or office-based?

The role requires working within a team in an office-based environment.

What key skills are required for this case manager role?

Required skills include strong analytical and reasoning skills, high level of organizational skills and attention to detail, excellent written and interpersonal skills, and exceptional communication and customer service skills.

What training is provided for this position?

A 4-week training period covering the claim lifecycle, medical treatment, entitlements, return-to-work obligations, and legal aspects is provided, with ongoing training throughout the first 12 months in areas like workplace injury management and dispute resolution.

What qualifications make a strong candidate for this role?

Strong candidates will have excellent communication and organizational skills, sensitivity to diverse needs, the ability to work in a team office environment, and must be an Australian Citizen or Permanent Resident.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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