Retention Specialist
Quince- Full Time
- Junior (1 to 2 years)
Candidates should possess 1-2 years of P&C insurance experience and hold a valid P&C license, demonstrating a strong understanding of the insurance industry. Exceptional communication skills, both verbal and written, are required, along with a customer-centric mindset and an eagerness to learn.
As a Retention Specialist, you will engage with customers through various channels to offer comprehensive support and guidance, becoming a trusted advisor by understanding their unique needs and recommending tailored insurance solutions. You will also recognize opportunities to promote additional insurance products, collaborate with cross-functional teams to resolve customer inquiries, and support customers through policy renewals by re-shopping their policies in the marketplace.
Insurance technology for life products
Zinnia focuses on improving the life and annuity insurance market by providing a platform that simplifies the creation, management, and servicing of insurance products. The platform uses technology and data analytics to help insurance companies launch products faster and manage them more effectively. This results in a better buying experience for consumers and increased operational efficiency for insurers and financial advisors. Zinnia's platform is user-friendly, allowing consumers to easily understand and purchase life and annuity products. The company aims to enhance the relationship between customers and insurers, ensuring better protection and improved wellbeing for consumers. Unlike its competitors, Zinnia emphasizes real-time data sharing and actionable insights, which help all parties make informed decisions.