Retail & Warehouse Hiring Event – Walk-in Interviews and Offers on the spot! at BJ's Wholesale Club

Columbia, Maryland, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Clear understanding of all BJ’s Membership options, including the importance of renewals, upgrading to BJ’s Loyalty programs
Ability to offer appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs, and Rewards redemption
Understanding of how to access and read production and/or financial performance reporting for the department
Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Ability to maintain a friendly and positive attitude
Capacity to work as a team with collaboration, respect, inclusion, and diversity
Ability to move with speed and agility, innovate, and adapt

Responsibilities

Process Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading, and offering membership products
Scan merchandise and accept various forms of payments
Provide excellent member service in an efficient and productive manner
Maintain the overall cleanliness of the front-line department
Check Members out in a timely and efficient manner
Scan all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals
Fill shopping carts when necessary and assist Members
Deliver service excellence through all points of contact, resolve and deescalate member concerns
Ensure a safe and positive environment for members and team members
Carry out job functions as assigned, support club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, and escalate concerns as appropriate
Work as a team to deliver GOLD club standards daily, including Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out

Skills

Key technologies and capabilities for this role

Customer ServiceCashieringMembership ProcessingMerchandise ScanningPayment ProcessingRetail OperationsWarehouse Support

Questions & Answers

Common questions about this position

What benefits are offered to team members at BJ's Wholesale Club?

Benefits include weekly pay, free BJ’s memberships for you and a household member, generous paid time off, flexible health benefits with medical, dental, vision options, 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What skills or qualities are important for this role?

Key qualities include providing courteous and friendly member service, acting with honesty and integrity, maintaining a positive attitude, working collaboratively as a team, and ensuring a clean and safe environment.

What is the company culture like at BJ's Wholesale Club?

The culture emphasizes teamwork, purpose, inclusion, diversity, collaboration, respect, flawless execution, accountability, innovation, agility, and a strong focus on member service with GOLD standards like Greet, Anticipate, Appreciate.

What should I highlight in my application for this position?

Highlight your customer service skills, ability to work in a team, positive attitude, and experience in retail or handling payments and memberships, as the role focuses on excellent member service and frontline operations.