Retail to Business Account Executive at Comcast

Bloomingdale, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Ability to assist with creation and delivery of face-to-face sales presentations demonstrating knowledge of Comcast products and services
Knowledge of competitive landscape and emerging technologies
Skills in generating new leads through cold calling, canvassing, customer referrals, and partner relationships
Ability to develop sales territory, including cultivation of local business partnerships and organizational affiliations
Strong customer service orientation with excellent follow-up skills to retain customer base and ensure superior customer experience
Ability to prepare sales and activity reports
Excellent verbal and written communication skills, with proficiency in presenting, persuading, and negotiating
Ability to participate in out-of-office meetings with customers on a regular basis
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Understanding of Comcast Operating Principles
Enthusiasm for learning, using, and advocating Comcast technology, products, services, and digital tools
Ability to work as a team, be open to new ideas, and drive results and growth
Commitment to supporting a culture of inclusion

Responsibilities

Sell integrated communication solutions to small-to-medium business customers
Develop relationships with individual businesses and the community, positioning the Comcast brand as a key component of the sales strategy
Assist with creation and delivery of face-to-face sales presentations promoting bundled products for optimal customer solutions
Sell with goals of exceeding departmental, financial, and unit targets
Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services effectively
Generate new leads through various prospecting activities, focusing on goal achievement
Assist with developing sales territory through local business partnerships and affiliations
Retain customer base by delivering on the Comcast Credo, maintaining and building relationships, and ensuring operational efficiencies and service levels meet/exceed expectations
Prepare sales and activity reports as required
Participate in out-of-office customer meetings regularly
Promote bundled products to ensure optimal customer solutions
Own the customer experience, putting customers first with seamless digital options
Be an active part of the Net Promoter System by joining huddles, making callbacks, and elevating opportunities
Perform other duties as assigned

Skills

Cold Calling

Canvassing

Sales Presentations

Lead Generation

Prospecting

Customer Retention

Relationship Building

Territory Development

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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