Allurion

Retail Sales Technician (Electronics Repair)

Birmingham, Alabama, United States

Not SpecifiedCompensation
Junior (1 to 2 years), Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Retail, Consumer ElectronicsIndustries

Requirements

Candidates should possess at least 1 year of customer service or retail sales experience, 6 months of experience with product service support or technology repair (preferred), basic knowledge of mobile devices and operating systems, and the ability to work a flexible retail schedule, including weekends and holidays. A passing background check (criminal and drug test) is also required.

Responsibilities

As a Retail Sales Technician, responsibilities include providing technical expertise, troubleshooting, and repairing customer electronic devices, serving as the face of Asurion and delivering award-winning customer experiences, enhancing customer experience through the ‘serve, solve, and sell’ method, upselling Asurion products and achieving sales goals, efficiently multitasking in a dynamic retail environment, self-managing and setting priorities, and demonstrating integrity in serving, solving, and selling while listening to customer needs and providing accurate information consistent with Asurion’s values.

Skills

Mobile Devices
Operating Systems
Troubleshooting
Customer Service
Retail Sales
Product Service Support
Technology Repair
Sales
Upselling

Allurion

Non-surgical weight loss balloon solutions

About Allurion

Allurion focuses on managing obesity through its unique weight loss solution. The Allurion Balloon is a non-surgical weight loss balloon that can be placed and removed without the need for surgery, endoscopy, or anesthesia. This product is part of the Allurion Program, which includes digital tools like the Allurion Mobile App, Allurion Insights for clinicians, and connected devices such as a scale and health tracker. This combination allows patients and healthcare providers to effectively monitor and manage weight loss. Allurion differentiates itself from competitors by offering a comprehensive program that integrates both the balloon and digital health tools, providing ongoing support for users. The company's goal is to help individuals struggling with obesity achieve sustainable weight loss in a safe and effective manner.

Key Metrics

Natick, MassachusettsHeadquarters
2009Year Founded
$112.4MTotal Funding
POST_IPO_EQUITYCompany Stage
Consumer Software, HealthcareIndustries
201-500Employees

Benefits

Paid Vacation
Remote Work Options
Phone/Internet Stipend
Professional Development Budget

Risks

Allurion Balloon lacks U.S. approval, limiting market expansion and revenue potential.
Reliance on digital tools faces competition from evolving technology and digital health solutions.
Debt financing reliance poses risks if revenue growth doesn't meet expectations.

Differentiation

Allurion Balloon offers non-surgical weight loss without endoscopy or anesthesia.
Comprehensive digital tools support weight loss, enhancing patient and provider engagement.
Global market reach with innovative, non-invasive obesity management solutions.

Upsides

$48M financing reduces interest expenses, extends debt maturity, and boosts financial stability.
Launch of Virtual Care Suite in the U.S. strengthens market presence and support.
Experienced executives like Keith Johns enhance leadership and international strategies.

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