Retail Sales Part Time at BJ's Wholesale Club

Hamburg, New York, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Part-time availability
Ability to carry out job functions and responsibilities as assigned
Support application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, and escalate concerns as appropriate
Ensure a safe and positive environment for members and team
Embrace inclusion and diversity, working collaboratively with respect
Work as a team to achieve goals, moving with speed and agility
Innovate and adapt quickly
Maintain a friendly and positive attitude
Understand how to access and read production and/or financial performance reporting for the department
See the connection between consistent execution and business impact
Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Deliver GOLD club standards daily: Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out

Execute Acquisition 365, renewing, upgrading, cross-selling BJ’s Loyalty Programs
Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
Provide excellent and efficient member service
Promote BJ’s value proposition regarding acquisition, retention, perks, and Member experience
Convert potential members by actively pitching all membership programs per company policies
Sell BJ’s membership products to potential new and existing members with high energy and determination
Drive toward goal achievement based on business benchmarks and results
Exhibit clear understanding of all BJ’s Membership options and Co-Brand credit card
Deliver superior customer service as first line point-of-contact for membership and credit card applications
Resolve and deescalate member concerns
Ensure a safe and positive environment and experience for members