Retail Sales Floor Leader, Studio City, #500 at Gopuff

Studio City, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

3+ years of management experience
Retail or Hospitality management experience (preferred)
Wine, Spirits & Beer product knowledge (preferred)
Ability to work full-time, including nights, weekends, and holidays
Understanding of regulatory requirements related to the sale of alcohol
Strong interpersonal skills to communicate with confidence to customers and team
Strong organizational and time management skills
High school diploma or equivalent
Ability to lift up to 49 pounds
Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information
Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
Relationship Management: Able to build constructive relationships, influence at all levels, work effectively in a team, and drive management strategies
Influencing and Negotiation: Can present ideas and directions that lead others to action
Planning and Priority Setting: Ability to set objectives, organize work, and meet/exceed goals
Strong listening, written, and oral communication skills

Responsibilities

Create a welcoming environment by greeting, assisting, selling to customers, and quickly responding to inquiries and needs
Provide strong leadership presence on the sales floor, ensuring exceptional customer service for all needs
Manage day-to-day store operations, including opening/closing procedures, cash handling, and POS system management
Achieve sales targets and maximize profitability through effective selling, merchandising, promotions, and upselling across categories
Partner with store support teams to increase sales, promote merchandise categories, and expand markets
Support Store Manager in managing store expenses and budgets, including labor, supplies, and operational costs
Utilize company tools to diagnose opportunities and develop action plans to improve store performance
Monitor inventory levels, participate in inventory management to minimize out-of-stocks and overstocking
Support Store Manager in training staff, providing feedback, coaching, and input on performance evaluations
Ensure all pricing, signage, and displays are correct at all times
Receive regular vendor deliveries and stock sales floor in a timely manner
Control inventory stock levels and reorder as necessary within budget
Enforce all company policies, procedures, health, safety, security, and regulatory compliance
Maintain a clean, organized, and welcoming store environment
Lead daily operations, motivate team to achieve store goals, analyze sales trends, and develop action plans to drive sales

Skills

Customer Service

Sales Leadership

Merchandising

Inventory Management

POS Systems

Cash Handling

Team Training

Sales Analysis

Budget Management

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Philadelphia, PennsylvaniaHeadquarters

2013Year Founded

$4,817.2MTotal Funding

CONVERTIBLECompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.

'Santa Hours' may lead to higher operational costs without guaranteed returns.

Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.

Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.

Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.

Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.

'Give With Gopuff' initiative improves brand image through corporate social responsibility.

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