Retail Sales Consultant at Comcast

Brighton, Michigan, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, RetailIndustries

Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed
May be asked to work in alternate stores outside of home base store
Regular, consistent and punctual attendance
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
Completes training requirements and actively engage in team huddles and learning
Knows and understands sales compensation plan and its key elements
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better

Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
Provides product demonstrations to educate customers on full product capabilities to maximize their experience
Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions
Achieves sales and customer experience goals and objectives
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent
Performs operational and administrative tasks
Partners with customer care to resolve customer issues, as appropriate
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
Complies with all company and retail operational policies and procedures
Other duties and responsibilities as assigned

sales

product demonstration

customer service

retail sales

telecommunications

Comcast

Comcast Corporation is a global media and technology company.

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees