Floorplan Sales Associate
LendbuzzSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries
Requirements
- Acts with honesty and integrity
- Leads with the member in mind to address concerns and escalate as appropriate
- Ensures a safe and positive environment for members and team
- Embraces inclusion and diversity through collaboration and respect
- Works as a team to achieve goals
- Moves with speed and agility
- Innovates and adapts
- Maintains a friendly and positive attitude
- Understands how to access and read production and/or financial performance reporting for the department
- Exhibits clear understanding of all BJ’s Membership options and Co-Brand credit card
Responsibilities
- Execute Acquisition 365, renewing, upgrading, cross-selling BJ’s Loyalty Programs
- Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
- Provide excellent and efficient member service
- Carry out job functions and responsibilities as assigned
- Support the application of club policies, procedures, and compliance
- Strive for flawless execution and hold self accountable
- Deliver service excellence through all points of contact
- Resolve and deescalate member concerns
- Commit daily to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
- Work as a team to deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized)
- Promote BJ’s value proposition regarding acquisition, retention, perks, and Member experience
- Convert potential members by actively pitching all membership programs in accordance with company policies and practices
- Sell BJ’s membership products to potential new and existing members with high energy and determination
- Drive toward goal achievement defined by business benchmarks and results
- Deliver superior customer service as first line point-of-contact regarding membership and credit card applications
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered to part-time Retail Sales Associates at BJ's Wholesale Club?
Benefits include weekly pay, free BJ’s Memberships for you and a household member, generous paid time off, flexible health benefits with medical, dental, vision, HSA and FSA options, 401(k) with company match, and an Employee Stock Purchase Plan at a 15% discount. Eligibility requirements vary by position.
Is this Retail Sales Associate position remote or part-time?
This is a part-time position, and no remote work option is mentioned, suggesting it requires on-site presence at the club.
What skills or qualities are needed for the Retail Sales Associate role?
Key responsibilities include executing loyalty programs, handling returns and customer service, acting with honesty and integrity, embracing inclusion and diversity, maintaining a positive attitude, and delivering GOLD Member Standards like Greet, Anticipate, Appreciate.
What is the company culture like at BJ's Wholesale Club?
The culture emphasizes teamwork, purpose, flawless execution, accountability, honesty, inclusion, diversity, collaboration, speed, agility, innovation, and delivering service excellence with a member-first focus.
What makes a strong candidate for this Retail Sales Associate position?
Strong candidates demonstrate excellent customer service, ability to handle member concerns, commitment to team goals, a positive attitude, and adherence to club policies and GOLD standards.
BJ's Wholesale Club
About BJ's Wholesale Club
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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