Retail Parts Pro at Advance Auto Parts

Winchester, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, AutomotiveIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Successfully complete the Parts Knowledge Assessment
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Valid driver's license
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc

Skills

Key technologies and capabilities for this role

ASE P2POS SystemsInventory SystemsDiagnostic EquipmentBattery InstallationBattery TestingWiper InstallationAutomotive TroubleshootingParts SourcingStore Operations

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What are the top skills required for the Retail Parts Pro role?

Key skills include working knowledge of automotive systems and diagnostic ability, parts and automotive system knowledge, operating inventory systems and POS, advanced parts lookup and sourcing, and ASE P2 certified or equivalent.

What is the salary for this position?

This information is not specified in the job description.

What success factors are important for this role?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge, operating inventory systems, parts knowledge, expert diagnostic skills, ASE certification, and advanced selling abilities.

What certifications or assessments are needed?

ASE P2 certified or ASE ready equivalent is required, and candidates must successfully complete the Parts Knowledge Assessment.