Retail loss prevention lead & safety lead at Dick's Sporting Goods

Valley Center, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Ability to walk sales floor, stockrooms, and office areas 100% during shift
Ability to deescalate incidents involving confrontation by customers exhibiting concerning behavior

Responsibilities

Mitigate and reduce losses through deterrence of external theft and execution of key operational programs
Model customer engagement behaviors to detect and deter shoplifters and provide service to all customers
Support, promote, and actively demonstrate company values related to athlete engagement
Detect, investigate, and document Organized Retail Crime and other violations of law/company policy, including networking with law enforcement, loss prevention professionals, and retailers to create case files for repeat offenders
Proactively monitor controls and conduct local surveillance to identify dishonest activity or concerning behaviors (internal and external)
Routinely walk stockrooms and employee-only areas to ensure compliance with stockroom standards and identify internal theft signs
Complete detailed and accurate incident reports in LPMS for recoveries, shoplifting events, and grab & go activity
Network with retail and government resources to identify, investigate, address organized retail crime, including case resolution and prosecution
Complete weekly LP Lead Recaps
Train all store associates and managers on Company Loss Prevention and Core Operational programs to ensure compliance
Conduct regular reviews of operational processes for compliance (inventory movement, cash office procedures, Known Loss Reporting) and develop improvement tactics
Train and validate process execution for inventory movement functions (TIME, claims, omni channel fulfillment, inventory adjustments)
Analyze key metrics to identify operational deficiencies and financial risks, and develop improvement tactics
In partnership with LP Director-Specialty, assist with conducting store Loss Prevention assessments for compliance with company processes and legal requirements
Ensure compliance with physical building security (key control, monthly alarm tests, alarm call response, store alarm call list maintenance)
Ensure safety and security of associates, customers, and property per local regulations, including off-site and external storage locations
Conduct MES sweeps, Fitting Room checks, and safety certifications as needed
Complete or assist with all store and department-specific safety certifications timely (e.g., monthly safety certification, rock wall, customer service department)
Identify and correct safety concerns with rock wall and climbing equipment per company standards
Ensure all necessary licenses and permits are up to date and coordinate renewals
May function as store safety committee leader and complete required documentation
Review safety trends and developments

Skills

Loss Prevention

Theft Deterrence

Shoplifting Detection

Surveillance

Investigation

Incident Reporting

Organized Retail Crime

Law Enforcement Networking

Stockroom Compliance

Customer Engagement

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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