Retail Key Holder, Oakland, #403 at Gopuff

Oakland, California, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, GroceryIndustries

Requirements

1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience
Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc
Basic math skills and proficiency in cash handling
Team-oriented mentality
Ability to lift up to 49 pounds
High School Diploma or equivalent

Responsibilities

Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
Arrive early to open the store and leave late to close the store
Assist the store in periods of high volume and provide support for new employees
Knowledge of in house products to provide customers with recommendations
Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies
Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Ensuring all prices and quantities are accurate and providing a customer receipt
Processing refunds and exchanges
Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Train new employees on store procedures, product knowledge, and customer service standards

Skills

Key technologies and capabilities for this role

Customer ServiceCash HandlingInventory ManagementPOS SystemsLoss PreventionEmployee TrainingAge VerificationStocking

Questions & Answers

Common questions about this position

What qualifications are required for the Key Holder position?

Candidates need 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent, ability to work fluid schedules including nights, weekends, and holidays, basic math skills, proficiency in cash handling, team-oriented mentality, ability to lift up to 49 pounds, and a High School Diploma or equivalent.

Is this a full-time position, and what is the salary?

This information is not specified in the job description.

What is the work schedule like for this role?

The role requires a fluid schedule with availability during peak hours, nights, weekends, holidays, and arriving early to open and leaving late to close the store.

What is the company culture like at Gopuff?

Gopuff emphasizes a team-oriented mentality, building a motivated team to drive convenience and predictability, and is committed to an inclusive workplace with equal employment opportunity and diversity.

What makes a strong candidate for this Key Holder role?

A strong candidate has 1+ years of leadership experience in retail or similar fields, excels in customer service and sales, can handle high-volume periods, train new employees, and demonstrates reliability with flexible scheduling.

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Philadelphia, PennsylvaniaHeadquarters

2013Year Founded

$4,817.2MTotal Funding

CONVERTIBLECompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.

'Santa Hours' may lead to higher operational costs without guaranteed returns.

Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.

Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.

Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.

Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.

'Give With Gopuff' initiative improves brand image through corporate social responsibility.

Land your dream remote job 3x faster with AI

Try Jobo Free