Retail Graduate Manager - Manchester at Ada

Manchester, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Tenacious, hardworking, and determined personality
  • Empathetic, caring, and customer-focused mindset
  • Ambition to become a store manager of the future
  • Willingness to work a rolling rota including weekends and evenings (beyond standard 9-5 hours)
  • Ability to handle fast-paced environment and management issues such as disciplinaries, grievances, rota planning, and holidays

Responsibilities

  • Complete a series of placements within the region, progressing every 6 months with increasing accountability
  • Deal with management issues including disciplinaries and grievances
  • Manage rota planning and holidays
  • Contribute to store management across different store formats
  • Support colleagues, customers, and communities through daily operations

Skills

Store Management
Retail Management
Leadership
Customer Service
Team Management
Retail Operations

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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