Retail Cashier & Sales Floor Support - Old Orchard Center at Nordstrom

Skokie, Illinois, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Passion for fashion
Positive and energetic attitude
Ability to prioritize multiple tasks and requests from customers in a fast-paced environment
Excellent communication and interpersonal skills
Strong organization and follow-through
Knack for problem solving
Proficiency with computers and interest in learning new computer applications
Ability to work a flexible schedule based on business needs

Responsibilities

Assist customers over the phone and at checkout with sales, returns, and other transactions while delivering excellent customer service
Keep the service quick, easy, and fun by listening to customer needs and sharing love for fashion
Be a great team player by keeping the department “runway ready,” including straightening up, lightly cleaning, and restocking the cash wrap area and sales floor
Stay up on key fashion trends and products to help customers with purchase decisions
Build relationships with customers by informing them about upcoming events, Nordstrom gift cards, and Nordstrom Rewards program
Flexible to support other areas of the store including order fulfillment and order pick-up

Skills

Customer Service

Point of Sale

Sales Transactions

Returns Processing

Order Fulfillment

Inventory Restocking

Problem Solving

Computer Proficiency

Communication Skills

Teamwork

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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