Retail Baseball Ambassador at Dick's Sporting Goods

Dale City, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

Approachable and outgoing: Ability to quickly build rapport with baseball players of all experience levels
Baseball enthusiast: Actively involved in baseball-related activities (e.g., coaches, associated with or plays in competitive clubs, etc.) and regularly builds upon strong foundational understanding of the sport by staying up to date on every aspect of the game (e.g., latest product technology, minor and major league players, etc.)
Comfortable communicator: Ability to simplify insights when speaking with newer players, yet also builds rapport with seasoned athletes by leveraging their on-the-field experience and/or knowledge of the game
One who leads with expertise to sell: Leans on expertise of the game to understand and align the athlete’s needs to appropriate products (e.g., bats, gloves, training aides, etc.)
1-3 years of Retail or Team Sports experience preferred, but not required
Teammate traits: Ensures Accountability, Customer-Focus, Collaborative, Instills Trust, Decision-Quality/Decision-Making Abilities, Action-Oriented

Responsibilities

Meets the athlete where they are in their baseball journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately and leveraging in store technology (e.g., HitTrax when applicable and appropriate) to gather data driven insights that in turn help inform recommendations
Leverages on-the-field expertise and/or baseball knowledge to provide recommendations that meets the athlete’s needs
Translates / aligns product technology to the athlete and the position(s) they play (e.g., material of the bats, glove size by position, etc.), contributing to and enhancing the athlete’s overall game day experience
Fully outfits athletes with appropriate product, equipment, and accessories to equip them for any occasion - from practice / training to game day
On occasion, participates in Diamond Sports Universities across the nation to test and learn new products in order to then share knowledge and insights with both teammates and athletes
Partners with store teammates by regularly utilizing training materials to educate others on new baseball-related products
Maintains merchandise presentation standards and signage of Baseball Department to Company standards as directed
Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information
Takes an all-hands-on-deck approach to support the team across the store
Performs other tasks as assigned by management

Skills

Baseball Expertise

Customer Service

Product Recommendations

HitTrax

Merchandise Presentation

Sales

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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