Client Experience Specialist
SmartAssetSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Entertainment, Virtual Reality, RetailIndustries
Requirements
- 18 years of age or older
- Proficient in utilizing various computer and tablet technologies
- Ability to lift up to 40 lbs. and/or walk up stairs
- Close-distance hand-eye coordination and ability to manipulate basic hand tools (e.g. screwdrivers)
- Weekend availability
Responsibilities
- Deliver a World-Class Guest Experience: enthusiastically and confidently welcome guests, guide them through their experiences, and ensure every moment is exceptional
- Technical Support and Troubleshooting: demonstrate an intellectual curiosity for our technology, help guests fit their gear properly, and address any technical mishaps
- Keep it Shiny: maintain order and cleanliness of the store, experience rooms, and equipment for the guests
- Be Egoless: no personal agendas, adapt to change well, and win collectively as a team
- Maintain a premium and professional experience at all times
Skills
Customer Service
Guest Experience
Technical Support
Troubleshooting
Computer Proficiency
Tablet Technologies
VR Gear Handling
Retail Operations
Sandbox VR
Location-based virtual reality entertainment provider
About Sandbox VR
Sandbox VR provides location-based virtual reality entertainment experiences using advanced VR technology. Their offerings include immersive AAA experiences that are developed in-house, allowing users to engage in virtual worlds with high-quality graphics and interactive elements. The company operates over 45 retail and franchise locations worldwide, making it a prominent player in the VR entertainment industry. Unlike many competitors, Sandbox VR collaborates with major brands, such as Netflix, to create unique experiences that attract a diverse audience. The goal of Sandbox VR is to expand its market presence and enhance the entertainment landscape by providing unforgettable virtual reality experiences.
San Francisco, CaliforniaHeadquarters
2016Year Founded
$115.8MTotal Funding
SERIES_BCompany Stage
VR & AR, EntertainmentIndustries
201-500Employees
Benefits
Health Insurance
Remote Work Options
Phone/Internet Stipend
401(k) Company Match
Company Equity
Risks
Intense competition from emerging VR startups could erode Sandbox VR's market share.
Rapid technological advancements may require costly upgrades to maintain competitiveness.
High operational costs of physical locations could be unsustainable if consumer spending drops.
Differentiation
Sandbox VR offers a premium, fully-immersive VR experience with real-time motion capture.
The company collaborates with major brands like Netflix for exclusive VR content.
Sandbox VR has over 45 global locations, establishing a strong market presence.
Upsides
Increased demand for immersive experiences post-pandemic boosts Sandbox VR's market potential.
Advancements in haptic feedback technology enhance realism, increasing customer satisfaction.
Collaborations with popular IPs like Netflix attract fans and expand audience reach.
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