Field Service Specialist
ZoetisFull Time
Junior (1 to 2 years)
Candidates must possess a high school diploma or equivalent experience, strong organization and attention to detail skills, and excellent written and verbal communication abilities. Proficiency with Microsoft Office Suite is required, and the ability to work rotating Saturdays is also necessary.
The Resource and Scheduling Specialist will administer technician schedules to maximize appointment availability and manage field team schedules and expenses, including overtime. Responsibilities include handling time off requests from field technicians and supervisors, managing shift bid and schedule information, coordinating Buried Service Wire (BSW) and drop locates, obtaining permits, closing out requests, tracking illness and FMLA occurrences, and allocating vacation slots and comp days based on field scheduling tool data.
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