Rental Coordinator at Airbase

Ste-Julie, Quebec, Canada

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$48,000 – $60,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Welding Equipment, Industrial Rental, Industrial GasesIndustries

Requirements

Post secondary education equivalent to a college diploma
More than three years of customer service experience in an industrial/rental environment is preferred
Working knowledge of positioning equipment, welding applications, and equipment is an asset
Leadership: Must be able to guide and mentor associates. Must be able to delegate and follow-up effectively
Relationship Building: Must be able to communicate effectively
Decision Making: Must be able to work independently while making decisions based on company policies and objectives
Problem Solving: Must be able to proactively and methodically deal with conflicting goals and challenging situations

Responsibilities

Maintains a safe working environment by following Airgas/Red-D-Arc's health and safety guidelines
Provides excellent customer service to all accounts
Provides follow-up to leads that are sent to the area via Web, Associations, etc. Provides timely follow-up to customers' requests
Ensures walk-in customers are handled in a timely manner including equipment returns
Processes credit card charges
Communicates daily with Outside Sales Associate on inquiries and/or orders received
Prepares quotes for outside sales and fax to clients as required
Coordinates equipment requirements for efficient order fulfillment and cost containment. Plans and directs customer orders with the service department
Communicates with the service department and/or shop supervisor in regards to equipment shipments and arranges orders for shipment
Ensures proper generation of rental agreements and associated documents
Arranges freight and transportation
Assists with vendor purchasing
Assists with parts and equipment inventories

Skills

Customer Service

Sales Support

Equipment Rental

Order Fulfillment

Rental Agreements

Freight Coordination

Inventory Management

Vendor Purchasing

Airbase

Spend management and AP automation platform

About Airbase

Airbase offers a spend management platform that helps businesses manage their financial operations more effectively. The platform includes services such as guided procurement, accounts payable automation, expense management, and corporate card management. These features allow companies to control their spending, streamline procurement processes, and automate accounts payable tasks. Airbase's software is designed to be user-friendly, providing visibility and control over spending for clients ranging from small businesses to large corporations. Unlike many competitors, Airbase also fosters a community for finance professionals through its Slack group, Off the Ledger, where users can share insights and ask questions. The goal of Airbase is to provide businesses with the tools they need to manage their finances efficiently and ensure compliance globally.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$88MTotal Funding

ACQUISITIONCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Risks

Competition from Amazon Business could threaten Airbase's market share in spend management.

Paylocity's acquisition may disrupt existing client relationships or service offerings.

Rapid AI integration may face adoption challenges, impacting customer satisfaction.

Differentiation

Airbase offers a comprehensive spend management platform with AP automation and corporate card management.

The platform provides real-time insights into spending, enhancing decision-making for mid-market firms.

Airbase's partnership with Sardine enhances fraud prevention, increasing platform security and client trust.

Upsides

AI-powered Touchless AP reduces manual processing time, boosting efficiency and cost savings.

Paylocity's acquisition could expand Airbase's resources and accelerate growth and innovation.

New spend analytics and vendor management features offer better financial control for clients.

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