Renewals Manager at Anaplan

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

A "Customer First" perspective and ethos
3-5 years of SaaS renewals, sales, customer success, or account management experience, preferably managing a Mid-Market/Commercial segment within an Enterprise SaaS organization, High-Tech or Software Industry
Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting, etc.); familiarity with basic revenue recognition policies a plus
Excellent understanding of legal conditions
Strong negotiation skills
The ability to acquire knowledge of our products and their value to Anaplan's Customers
The ability to acquire a thorough understanding of Anaplan's corporate goals and objectives and consider these goals/objectives within the design of Renewal offers
Ability to organize, prioritize, complete activities, and meet deadlines daily
Requires strong communication skills
Requires proficiency with computer applications, such as Windows, Excel, and Word and CRM systems – SFDC experience a plus
Four-year college degree is preferred

Responsibilities

Manage a portfolio of renewals, ensuring successful, on-time execution of renewals processes and Contract Execution
Support the renewal deal cycle by working directly with Customers via online video conference, email, telephone, or in person (when possible)
Partner with Customer Success and/or Sales team to provide seamless customer support during the renewal cycle – especially in those Renewal cycles that include Expansion or Add-On Opportunities
Successfully negotiate all issues related to renewals
Manage the commercial aspects of Customer conversions from Anaplan's Legacy Products to newer Offerings, including strategic reviews of the current Customer landscape and conversion offers that optimize Customers' utilization of Anaplan
Respond to questions from Customers and/or Go To Market Organization (internal) on any aspect of renewal
Review, interpret, and confirm contract terms and conditions; work closely with finance, deal desk, and legal teams to ensure accurate contracts. Verify compliance with internal policies (and external regulations)
Processing standard and complex quotes, auto-renewal notices, and orders utilizing Salesforce.com
Maintain an accurate 180-day rolling forecast of renewals within your territory
Archive and maintain all contractual documentation
Resolves problems through research and consulting with internal support teams to identify the appropriate tools for success

Skills

Key technologies and capabilities for this role

Renewals ManagementContract NegotiationCustomer SuccessSales CollaborationSaaS RenewalsCustomer EngagementNegotiation

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What experience is required for the Renewals Manager role?

Candidates need 3-5 years of SaaS renewals, sales, or customer success experience, along with a 'Customer First' perspective and ethos.

What is the company culture like at Anaplan?

Anaplan has a Winning Culture that champions diversity of thought and ideas, behaving like leaders regardless of title, commitment to ambitious goals, and celebrating wins, supported by strategy-led, values-based, and disciplined execution principles.

What does the Renewals Manager role entail?

The role is an individual contributor full-time position involving managing a portfolio of renewals, supporting the renewal deal cycle with customers, partnering with Customer Success and Sales teams, negotiating renewals, and handling contract terms using Salesforce.com.

What is the salary or compensation for this position?

This information is not specified in the job description.

Anaplan

Cloud-based business planning and performance management platform

About Anaplan

Anaplan provides a cloud-based platform for business planning and performance management, allowing organizations to connect data, people, and plans. Its tools help users model scenarios, forecast outcomes, and optimize operations, enhancing collaboration and decision-making. The company operates on a subscription model, offering features like data integration and advanced analytics, while also providing professional services such as training and consulting. Anaplan's goal is to continuously improve its platform to support businesses in making informed decisions.

San Francisco, CaliforniaHeadquarters

2006Year Founded

$291.7MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Insurance, Health & Wellness- Accidental death and dismemberment (AD&D) Insurance, Dental Insurance, Disability Insurance, Health Insurance, Vision Insurance, Life Insurance, Health Savings Account (HSA), Maternity & Paternity Leave, Unlimited PTO, Gym Discount, Sick Time

Financial & Retirement - 401k 50% match on the first 3% of base salary, Employee Stock Purchase Program (ESPP), Flexible Spending Account (FSA), Roth 401k

Home - Bereavement Leave, Fertility Assistance, Immigration Assistance, Relocation Bonus, Remote Work

Risks

Leadership changes may disrupt strategic continuity and execution.

Fluence Technologies acquisition could pose integration challenges affecting efficiency.

Dependence on NetApp for data storage creates potential dependency risks.

Differentiation

Anaplan's cloud platform connects data, people, and plans for better decision-making.

The company offers a comprehensive suite of services, including training and advisory.

Anaplan's subscription model provides a steady revenue stream and scalability for clients.

Upsides

Integration with NetApp accelerates AI initiatives, enhancing platform capabilities.

Acquisition of Fluence Technologies boosts financial consolidation and reporting features.

Partnership with Titan Wealth expands Anaplan's reach in the financial sector.

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