Renewal Specialist at Everbridge

Hungary

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Critical Communications, Enterprise SafetyIndustries

Requirements

Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent experience
Minimum of 2 years in Sales Operations, Sales Support, Account Management, Customer Service, or a related area
Skilled in leading discussions with clients and internal teams to identify, clarify, and capture complex requirements, and develop effective solutions
Proven track record of increasing revenues within existing accounts (a plus)
Ability to collaborate with multiple stakeholders
Good attention to detail with proven organizational and administrative skills
Good understanding of the sales process and timing, with the ability to close renewal sales over the phone
Proficient in the latest versions of Microsoft Office products
Excellent verbal and written communication skills
Experience with Salesforce.com (a plus)

Responsibilities

Take full ownership of renewals, from preparing quotes to closing deals
Build strong relationships with customers and guide them through the renewal journey
Partner with Account Managers and teams across Marketing, Implementation, Finance, and Legal
Spot opportunities to improve processes, campaigns, and customer health checks
Keep everything on track in Salesforce while analyzing renewal performance

Skills

Salesforce

Microsoft Office

Sales Operations

Account Management

Customer Service

Sales Process

Stakeholder Collaboration

Renewal Management

Client Communication

Organizational Skills

Everbridge

Critical event management solutions for organizations

About Everbridge

Everbridge provides critical event management solutions to help enterprises and government organizations prepare for, respond to, and recover from emergencies. Their products combine intelligent automation with extensive risk data, allowing clients to effectively manage crises and minimize disruptions to their operations. Unlike many competitors, Everbridge focuses on a comprehensive suite of services that are tailored to the specific needs of various sectors, including healthcare and government. The company's goal is to enhance organizational resilience, ensuring that clients can protect their people and maintain productivity even in challenging situations.

Boston, MassachusettsHeadquarters

2002Year Founded

$20.5MTotal Funding

IPOCompany Stage

Government & Public Sector, Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

PTO/Vacation Policy

Paid Holidays

Maternity / Paternity Leave

401K / Retirement Plan

Performance Bonus

Employee Stock Purchase Plan

Free Food

Work From Home Policy

Company Social Outings

Unique Office Space

Risks

Thoma Bravo's acquisition may disrupt Everbridge's operations and client relationships.

Integration of Infinite Blue's solutions may face challenges affecting service delivery.

Delisting from Nasdaq could impact Everbridge's visibility and investor relations.

Differentiation

Everbridge offers a comprehensive suite of critical event management solutions.

The platform supports over 100 communication devices across 200 countries and territories.

Everbridge serves major clients, including top U.S. cities and global automakers.

Upsides

Thoma Bravo's acquisition may enhance Everbridge's market presence and product offerings.

Everbridge 360(TM) Alert Management improves remote management of critical events.

Growing demand for cybersecurity boosts Everbridge's business continuity solutions.

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