Retention Specialist I - Policygenius
ZinniaSalary not specified
- Full Time
- Entry Level & New Grad
$21,776 – $26,080Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Consumer Software, FintechIndustries
Requirements
Candidates should possess strong communication skills and a customer-oriented mindset. Experience in customer service, particularly in the insurance sector, is preferred. A Property and Casualty (P&C) license is required, which Jerry will cover the cost for within the first 60 days of employment.
Responsibilities
The Remote Customer Support Specialist will respond to inbound calls from existing customers and process service requests such as adding or removing vehicles and drivers. They will assist customers with inquiries related to their insurance policies and work to retain policyholders by providing solutions to those at risk of cancellation.
Skills
Communication
Problem-solving
Customer Service
Insurance
Policy Processing
Jerry
Digital platform for car insurance and services
About Jerry
Jerry is a digital platform that helps car owners manage their expenses by providing a mobile app called AllCar™. This app allows users to compare insurance policies, refinance car loans, and monitor repair costs, while also rewarding good driving habits. Jerry stands out from competitors by offering a user-friendly experience that can lead to significant savings, with some users reporting reductions in insurance payments of up to $300 per month. The company's goal is to simplify car ownership by providing a comprehensive solution for insurance, financing, and maintenance.
Key Metrics
Palo Alto, CaliforniaHeadquarters
2017Year Founded
$222.8MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer Software, FintechIndustries
201-500Employees