Remote Call Center Representative
Jerry$18 - $21/year
- Full Time
- Entry Level & New Grad
$22 – $22Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Waste Management, Environmental ServicesIndustries
Requirements
Candidates should possess a high school diploma or GED, and experience in a call center or sales environment is required. Strong research, investigation, and problem resolution skills are necessary, along with Spanish bilingual fluency in a business environment. A minimum internet requirement of 100ms ping/latency, 25MBPS download, 5MPBS upload, and 0% packet loss is essential for remote work, and employees must provide their own internet connection.
Responsibilities
The Remote Call Center - Residential Sales Rep will respond to inbound calls from residential customers inquiring about their existing service, build customer and brand loyalty by addressing inquiries and handling customer needs with professionalism, create customized solutions to acquire new business utilizing sales tactics, proactively promote Republic Services products and services, provide sales support to existing customers, and meet or exceed performance metrics around customer experience, sales activity, and sales revenue. They will also utilize excellent verbal and written communication skills, assist other functions as needed, exemplify quality and efficiency, and perform other job-related duties as assigned, while adhering to training schedules and remote work requirements.
Skills
Customer Service
Sales
Communication
Problem-Solving
Customer Relationship Management
Republic Services
About Republic Services
N/AHeadquarters
N/AYear Founded
N/ACompany Stage