Relationship Manager at Global Payments

Palo Alto, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Fintech, Merchant ServicesIndustries

Requirements

18 years of age or older
Valid driver's license (requires regular driving to visit client sites)
Excellent prospecting, communication, presentation, and networking skills
Works well independently and as part of a team
Incentive-driven sales “hunter”
Professional demeanor and impeccable integrity
High sense of urgency and innate sales talent
Enjoys cold-calling and speaking with people face to face
Knowledge of Restaurant and/or Retail industry is a plus
In accordance with state law, a background check will be conducted after a conditional offer of employment

Responsibilities

Prospecting and running presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to close deals within a fast sales cycle
Explaining the value proposition and demonstrating the Payments Platform
Upselling current clients on other Heartland products and services
Maintaining regular communication with the Core Payments District Manager
Closing sales of business solutions with merchants throughout the area
Working closely with the local District Manager to set appointments with business owners in person via network and referral partnerships
Running scheduled appointments, uncovering needs, and presenting Heartland Payments solutions to close sales in small to mid-sized businesses
Prospecting new clients
Maintaining existing/prospective client records in the CRM system (Atlas), including call notes, scheduled client interactions, contact information, and other relevant client information
Achieving minimum production requirements, including setting first time appointments, to secure quota
Continuously building and developing knowledge of current product/service portfolio as well as changes and developments within the financial technology industry
Attending weekly team meetings and weekly one-on-one with leader
Additional responsibilities may be assigned as needed

Skills

Key technologies and capabilities for this role

sales prospectingpresentationsdeal closingpayments platformupsellingmerchant servicesrelationship management

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills or tools are required for the Relationship Manager role?

The role requires skills in prospecting, running sales presentations, closing deals, and using CRM platforms like Atlas and Salesforce for lead generation, presentations, client analysis, and contract processing.

What is the company culture like at Global Payments?

The company has a dynamic team driven by passion for success, focused on delivering best-in-class payment technology, and creating meaningful technology-centered experiences to help customers prosper.

What does the team structure look like for this position?

You will report to a District Manager and receive coaching from a Director, working closely with the local District Manager to set appointments and during initial training.