Regional Product Service Manage at Hewlett Packard Enterprise

Heredia, Heredia, Costa Rica

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Typically 5-8 years to establish proven track record in Service Business Management
Basic experience in one of the related disciplines of delivery, solution architecting or business planning prior to taking business management role
Medium to high knowledge of IT and services industry
In-depth knowledge of the company's organization and policies, services offerings, end-to-end processes, tools, and routes to market
Problem detection and analysis of root cause
Proven ability to lead teams to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames
Demonstrated skills in planning and financial analysis
Medium level of planning, project management and change management skills (project and change management training and certification as appropriate)
Good presentation skills
Ability to influence different functions, geographies, and build strong consensus (impacts internal and external clients on WW basis)
Additional skills: Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Personal Initiative (+7 more)

Responsibilities

Responsible for the overall management of service delivery readiness throughout the entire Service Life Cycle Process (SLP), including HPE direct workforce, sub-contractors, HPE Partner Ready Service Delivery Partners, and the Variable Workforce
Focus on innovation utilizing AI
Lead AMS Regional readiness activities for over 250 NPIs and 35 NSIs yearly, with the vast majority of NPI projects made partner ready (Channel enabled)
Lead xIRT (extended integrated readiness team) meetings for the AMS Geography
Provide service requirements into product development stages/phases
Provide readiness related support for new acquisitions and partnerships and strategy changes
Participate as an active member of the Integrated Readiness Team (IRT), present geographies implementation plan status, elevate identified issues/gaps as necessary
Serve as Subject Matter Expert (SME) for delivery readiness information specific to the Americas geography
Act as trusted advisor to numerous teams

Skills

Service Delivery Management

Service Life Cycle Process

AI Innovation

NPI Readiness

NSI Readiness

xIRT Leadership

Integrated Readiness Team

Product Development Support

Partner Enablement

AMS Geography

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free