Regional Partner Services Manager (Remote) at Crowdstrike

Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

5+ years of experience in partner management, professional services, or delivery enablement within enterprise software or cybersecurity
Hands-on experience managing partner-led or co-delivery engagements with regional or global partners
Strong understanding of enablement programs, delivery governance, and partner lifecycle management
Proven ability to collaborate cross-functionally across Sales, Alliances, and Customer Success
Excellent relationship-building and communication skills with partners and internal teams
Familiar with Salesforce (SFDC), Tableau, or BI tools for performance tracking and reporting
Regional language proficiency and knowledge of local partner markets preferred

Responsibilities

Monitor and report on partner-led delivery quality, engagement milestones, and customer satisfaction (CSAT) compliance across the region
Execute the regional partner enablement strategy to ensure partners are certified, delivery-ready, and aligned with CrowdStrike methodologies
Support partners in developing delivery practices, attaining certifications, and improving delivery performance
Collaborate with internal teams — including Sales, Alliances, and Customer Success — to align partner delivery outcomes with customer success
Develop and maintain strong relationships with regional delivery partners to drive attach-rate growth and delivery excellence
Provide regional feedback and insights to the Global Partner Services team to improve enablement programs, frameworks, and tools
Act as a regional ambassador for CrowdStrike’s delivery excellence standards and partner ecosystem success

Skills

Key technologies and capabilities for this role

Partner ManagementPartner EnablementService DeliveryCustomer SatisfactionCSATCertificationsDelivery QualityEngagement MilestonesRegional StrategyCybersecurityAlliances

Questions & Answers

Common questions about this position

Is this Regional Partner Services Manager position remote?

Yes, this is a remote position as indicated by the job title.

What experience is required for this role?

Candidates need 5+ years of experience in partner management, professional services, or delivery enablement within enterprise software or cybersecurity, hands-on experience managing partner-led or co-delivery engagements, and a strong understanding of enablement programs, delivery governance, and partner lifecycle management.

What skills are essential for success in this position?

Proven ability to collaborate cross-functionally across Sales, Alliances, and Customer Success, along with excellent relationship-building and communication skills are essential.

What is the company culture like at CrowdStrike?

CrowdStrike cultivates a culture that gives every employee flexibility and autonomy to own their careers, with a focus on limitless passion, relentless innovation, and commitment to customers, community, and each other.

What does a strong candidate for this role look like?

A strong candidate has 5+ years in partner management or delivery enablement in cybersecurity or enterprise software, experience with partner engagements, cross-functional collaboration skills, and excellent relationship-building abilities.

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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