Regional Account Manager - Ohio

Employment Type: Full time

Position Overview

Moderna is seeking an experienced Regional Account Manager to support the commercialization of Moderna’s groundbreaking vaccine portfolio, specifically focusing on the launch of our respiratory vaccine pipeline. This is a field sales role based in Ohio, with the territory covering the entire state except for the Cincinnati/Dayton area. Reporting to a Senior Director, Regional Account Management, you will be responsible for developing and enhancing customer relationships with the largest vaccinators, including Health Systems, State Awardees/VFC, Federally Qualified Health Centers, Contracting Entities, Physician Groups, and Specialty Providers.

Your success will depend on your ability to develop expert knowledge of Moderna’s respiratory vaccine portfolio and mRNA platform, combined with your understanding of strategic customer requirements, to expand vaccination rates and achieve sales targets. You must thrive in a fast-paced, team environment and excel at building high-level customer relationships across clinical, operational, procurement, business development, trade management, and marketing teams within your territory.

Responsibilities

• Develop strategic account plans to enhance customer relationships, achieve sales targets, and facilitate retention and growth within key accounts (IDNs, Health Systems, FQHCs, Awardees, Physician Groups, Contracting Entities, etc.).
• Oversee successful communication and negotiation with key accounts.
• Serve as the primary point of contact for Moderna within your territory.
• Analyze sales trends for product sales to each account and achieve defined goals and objectives.
• Develop expert knowledge of the company's products to ensure an excellent understanding of customer requirements.
• Promote a mutually beneficial business relationship while adhering to Moderna Core Values and Mindsets.
• Establish and execute tactical initiatives within channels, as reflected in dedicated business plans, that align with business unit objectives.
• Analyze account objectives for each product and develop strategic/tactical plans to accomplish brand business objectives.
• Develop and maintain contacts within the industry to gather marketplace, competitive, and product-specific information.
• Build and maintain long-term relationships within your territory to ensure customer alignment and create a foundation for new business.
• Collaborate and partner with internal and external stakeholders to enhance Moderna’s market position.
• Cultivate close relationships with cross-functional colleagues in Medical Affairs, Marketing, Distribution/Logistics, Customer Service, and Public Affairs departments to implement corporate, operational (shipping/inventory), market access, and brand-specific strategies and tactics.
• Represent Moderna at key trade and customer meetings/conferences.
• Promote Moderna’s portfolio of products to key customers in a way that drives differentiation and successful long-term business relationships.
• Liaise with Contracts, Customer Operations, Legal, HR, and Finance to ensure successful outcomes for the territory.

Requirements (Minimum Qualifications)

• Bachelor’s Degree required.
• Minimum 10 years of experience in pharmaceutical/biotech account strategy and account management.

Qualifications (Preferred Qualifications)

• Prior experience in vaccines is highly preferred.
• Demonstrated prior experience with establishing and consistently meeting or exceeding business development/sales targets.
• Experience in a startup environment, preferably launching new vaccines or medicines.
• Experience working with complex Academic Medical Centers & teaching hospitals.
• Working knowledge of capitated and risk-based providers and fundamentals of value-based care.
• Demonstrated track record of building and driving volume and market share.