Position Overview
- Location Type: Remote (North America)
- Job Type: Full-Time
- Salary: Not Specified
PointClickCare is a leading North American healthcare technology platform focused on meaningful care collaboration and real-time patient insights. With over 20 years of experience, the company aims to enable providers and plans to deliver frictionless care. PointClickCare has grown to over 2,200 employees and is recognized by Forbes as a top private cloud company and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures. The company offers a vibrant culture with opportunities for career advancement and meaningful work in the healthcare sector.
Meet the Role
As an Account Executive, Revenue Growth, your primary responsibility is to identify and close sales opportunities within PointClickCare's existing customer base. You will introduce new products and services to current customers, strengthen customer relationships, and proactively engage in business and sales opportunities to achieve objectives.
Meet the Team
You will report to a Director of Sales and collaborate with other Sales Development Representatives (SDRs) and Account Executives (AEs) to meet sales targets. The team fosters collaboration, sharing of best practices, and is supported by leadership described as "ENABLERS" who provide individualized support for success and career development.
Territory
This remote role is for individuals based in North America and includes travel to client sites and conferences. The territory managed is Ohio.
Responsibilities
- Identify customer needs and develop effective sales strategies via phone and email.
- Collaborate with Customer Success post-launch to ensure consistent value delivery and identify upsell opportunities.
- Establish and maintain a consistent sales pipeline through daily lead generation.
- Identify and communicate complementary add-on and cross-selling opportunities by leveraging detailed knowledge of PointClickCare's products, programs, and services.
- Manage and resolve moderate to complex transactional operations and issues in a fast-paced environment.
- Potentially be assigned to highly strategic customer accounts with a high revenue base.
- May assist with training and coaching other Inside Sales Representatives.
- Design and execute strategic business plans with detailed action items to drive profitable revenue growth.
Requirements
- Experience in sales and/or customer service.
- Experience with outbound calls to generate sales, preferably with small-medium service-based companies.
- Ability to quickly build strong customer relationships.
- Strong communication and interpersonal skills.
- Bonus points for experience in the software industry.
Skills
PointClickCare
Cloud-based EHR solutions for senior care
About PointClickCare
PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.