Minimum of two years receptionist, switchboard, or administrative assistant experience, preferably in a banking, legal, or large corporate environment
Exceptional customer service skills to effectively greet and communicate with callers and visitors
Ability and willingness to learn in-depth knowledge of the company (business and employees) to efficiently handle calls and greet visitors
Ability to work in a fast-paced team environment
Ability to effectively and professionally communicate with co-workers and clients
Attention to detail with an emphasis on accuracy and quality
Intermediate computer skills including Microsoft Word and Excel
Ability to prioritize work to balance multiple projects and deadlines
Excellent verbal and written communication skills
Self-motivated and ability to multi-task
Responsibilities
Cover the reception desk
Greet clients and visitors to the office with warmth and professionalism (essential function)
Notify employees of visitor’s arrival when necessary (essential function)
Answer incoming calls on a multi-line phone system in a cordial, professional, and timely manner; transfer calls to appropriate individuals (essential function)
Provide high-level services to staff, clients, and guests
Communicate with manager and client on job or deadline issues
Handle additional projects as assigned
Handle sensitive and/or confidential documents and information