Security Analyst, Incident Response
SpyCloudSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, BiotechnologyIndustries
Requirements
Candidates should have 3+ years of experience in cybersecurity services, including incident response management, customer success, or advisory consulting. A proven track record of managing senior-level relationships in technical environments is required, along with sound knowledge of the cyber threat landscape and current incident response trends. Strong project coordination capabilities with an emphasis on customer service, excellence in both written and verbal communication, and the demonstrated ability to excel in a fast-paced environment with strong workload management skills are also necessary. Experience with security frameworks, compliance requirements, and implementing program improvements are considered advantageous.
Responsibilities
The Readiness Services Consultant will act as a strategic partner to help customers prepare for incident response and maximize their CrowdStrike Services investment. This role involves delivering incident readiness exercises and workshops, facilitating conversations with technical and executive stakeholders about incident response concepts, and managing strategic relationships with retainer customers. The consultant will drive customer preparedness through education and strategic planning, coordinate with Sales and Delivery teams, execute account reviews, develop customer success plans, and contribute to program enhancement initiatives and best practices development.
Skills
Incident Response
Cybersecurity
Customer Relationship Management
Technical Advisory
Program Optimization
Account Management
Strategic Planning
Sales Alignment
Delivery Coordination
Crowdstrike
Cloud-native endpoint security solutions provider
About Crowdstrike
CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.
Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees
Benefits
Competitive Employee Stock Purchase Plan
Remote-friendly culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive health benefits + 401k plan
Paid Parental Leave, including adoption
Wellness programs
Professional development and mentorship opportunities
Open offices have stocked kitchens, coffee, soda and treats
Risks
Increased competition from companies like Lumos could challenge CrowdStrike's market share.
Recovery from last year's outage may still affect customer trust and future sales.
Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.
Differentiation
CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.
The company serves 44 of the Fortune 100, showcasing its strong market presence.
CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.
Upsides
Partnership with SonicWall opens new SMB market segment for CrowdStrike.
Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.
Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.
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