Quality Assurance Manager at Nuts.com

Cranford, New Jersey, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food & Beverage, ManufacturingIndustries

Requirements

Demonstrated experience with food quality and safety systems, including Good Manufacturing Practices (GMP) compliance, FDA Food Safety Modernization Act (FSMA), comprehensive record-keeping/documentation, employee training, problem-solving skills, and change management within a food processing environment
Thrives in a fast-paced food manufacturing environment, spending the majority of time directly on the production floor

Responsibilities

Ensure all manufacturing processes, raw materials, packaging, work-in-process (WIP), and finished products consistently meet internal quality standards, regulatory requirements (e.g., FDA FSMA), and recognized food safety certifications (e.g., HACCP, GFSI, SQF, Gluten-free, Organic, Non-GMO, Kosher)
Lead root cause analysis investigations for food safety and quality deviations, implementing effective Corrective and Preventive Actions (CAPAs)
Manage internal and external food safety and quality audits, ensuring audit readiness and compliance
Manage Food Defense Team activities and continuous improvement and maintenance of the Food Defense Plan
Own and drive improvements in customer complaints metrics directly related to product quality and food safety
Collaborate with cross-functional teams, including Customer Experience (CX), Merchandising, and Sales, to investigate product-related exceptions and recurring quality defects
Ensure the seamless integration and coherence of established Food Safety and Quality Assurance (FSQA) programs with on-floor operational processes
Provide dedicated oversight for critical processes, including Allergen Control, Hygienic Zoning, Pest Control, GMP Audits, KPIs, Sanitation support, Pre-Operational Inspections, Line Changeovers, Line Clearances, Quality-focused Inventory Audits, Production Line Audits, and Fulfillment Audits
Manage and drive improvements in Material Review Board (MRB) processes
Own and drive improvements in Product Hold and Release processes, audits, and compliance
Create, maintain, and manage comprehensive food safety and quality documentation
Partner closely with FSQA and operations managers to develop and update policies, procedures, process flow diagrams, KernelWeb (KW), GMPs, Standard Operating Procedures (SOPs), and work instructions aimed at enhancing product quality, reducing defects, and improving food safety adherence
Develop and deliver comprehensive training programs

Skills

GMP

FSMA

Food Safety Systems

Quality Management

Regulatory Compliance

Documentation

Employee Training

Problem Solving

Change Management

Food Processing

Nuts.com

E-commerce retailer of premium nuts and snacks

About Nuts.com

Nuts.com specializes in selling high-quality nuts, dried fruits, chocolates, sweets, and specialty baking products through its online platform. The company sources premium products and offers them in both bulk and snack sizes, catering to individual consumers, businesses, and food enthusiasts. Customers can easily purchase items directly from the website, with free shipping available for orders over $59 within the contiguous United States. Nuts.com prioritizes customer satisfaction, promising to address any issues related to their products or services. They also engage with their community through social media, encouraging feedback and interaction. The goal of Nuts.com is to provide a wide variety of quality snacks while ensuring a positive shopping experience for all customers.

Cranford, New JerseyHeadquarters

1929Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees