[Remote] Principal, Prescriber Clinical Quality at Headway

Remote

Headway Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health, Healthcare, TechnologyIndustries

Requirements

  • Psychiatric Mental-Health Nurse Practitioner (PMHNP) with 8+ years of post-graduate experience in both clinical practice and fast-paced business environments
  • Extensive experience completing quality chart reviews and audits for healthcare organizations, with a track record of training others on clinical documentation standards
  • Thought leader passionate about reimagining behavioral health quality, ideally with experience across traditional healthcare organizations, public health systems, and/or healthcare startups
  • Thrives as a collaborator, building bridges between clinical strategy and product, operations, and business teams
  • Strategic first-principles thinker who can decompose complex problems into clear strategies and actionable plans
  • Experience supervising clinicians or large provider teams, with strong performance management skills
  • Motivated by the opportunity to improve access to high-quality behavioral healthcare at scale

Responsibilities

  • Lead Headway's clinical quality strategy, developing protocols and processes that uphold safety, efficiency, and effectiveness standards for the practice
  • Build and scale Professional Practice Evaluation programs, directly improving clinical outcomes across the provider network
  • Conduct routine chart reviews and monitoring, providing feedback to clinicians and creating remediation plans for documentation concerns
  • Collaborate with Product teams to ensure the EHR meets industry clinical standards and develop automated quality monitoring systems
  • Supervise clinical teams and peer reviewers, building clinical oversight capabilities as the company scales
  • Partner with cross-functional teams to optimize workflows and create scalable feedback systems for providers

Skills

Key technologies and capabilities for this role

Clinical QualityProfessional Practice EvaluationChart ReviewClinical ProtocolsCross-Functional CollaborationBehavioral HealthQuality StrategyComplianceOperationsProduct Management

Questions & Answers

Common questions about this position

What qualifications are required for the Principal, Prescriber Clinical Quality role?

You must be a Psychiatric Mental-Health Nurse Practitioner (PMHNP) with 8+ years of post-graduate experience in both clinical practice and fast-paced business environments, plus extensive experience in quality chart reviews, audits, and training on clinical documentation standards.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What is the company culture like at Headway?

Headway is a mission-driven company focused on building accessible mental healthcare, with a diverse national network of over 60,000 providers, and they aim to make your time there the most meaningful experience of your career.

What makes a strong candidate for this role?

A strong candidate is a thought leader and PMHNP passionate about reimagining behavioral health quality, with experience across clinical practice, quality audits, and scaling programs in fast-paced environments.

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

New York City, New YorkHeadquarters
2019Year Founded
$318.1MTotal Funding
LATE_VCCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible Paid Time Off
Employee Assistance Program (EAP)
Training and professional development

Risks

Increased competition from platforms like BetterHelp and Talkspace.
Potential backlash from professionals feeling undervalued by Headway's platform.
Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.

Differentiation

Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

Upsides

Raised $100M in Series D to expand into Medicare Advantage and Medicaid.
Partnerships with Cigna and Blues plan to expand services to all 50 states.
Growing demand for telehealth services boosts Headway's market potential.

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