Quality Analyst Project Coordinator (Japanese) at Sama

Costa Rica

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Consumer Packaged GoodsIndustries

Requirements

English as a second language - minimum B2 English proficiency required
C2 level of Japanese
Ability to follow linguistic and situational writing prompts
Excellent written communication and coordination skills
2 years working experience in a corporate/business environment
Prior experience in at least one of: Linguistic QA, Data annotation for NLP/AI projects, ESL/EFL teaching, editing, or copyediting
Keen eye for detail - spotting subtle grammar and structure issues others miss
Comfortable reviewing and providing feedback on structured data
Ability to give actionable and constructive feedback to annotators
Access to your own laptop for work

Responsibilities

Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines
Document and share feedback with the individual labelers
Identify trends and insights in quality performance, and effectively mitigate quality performance issues
Communicate quality trends and insights to the customer. Calibrate with the customer on instructions and edge cases
Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions
Apply knowledge of Consumer Packaged Goods domain to accurately classify and/or describe products
Collaborate with cross-functional teams to update labeling workflows and improve quality
Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives
Generate responses with intentional but realistic grammar, spelling, and structural errors
Lead calibration sessions to align QA standards across teams and help train new reviewers or analysts
Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment
Ensure that documentation is up to date

Skills

Japanese Language

Quality Assurance

Data Annotation

NLP

AI Evaluation

Linguistic QA

Copyediting

Product Classification

Project Coordination

Performance Metrics

Sama

Ethical data annotation and model evaluation

About Sama

Sama provides data annotation and model evaluation services specifically for applications in computer vision and generative AI. Their platform uses machine learning to deliver high-quality data insights, which helps companies reduce the risk of AI model failures and lower overall costs. What sets Sama apart from its competitors is its commitment to ethical practices and social impact; as a Certified B-Corp, the company focuses on improving employment opportunities for individuals facing barriers to work. Sama has successfully assisted over 65,000 people in overcoming poverty while serving major clients, including 25% of Fortune 50 companies like GM, Ford, Microsoft, and Google. The company's goal is to combine business success with social good, ensuring that their services not only meet the needs of large enterprises but also contribute positively to society.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$82.5MTotal Funding

SERIES_BCompany Stage

Enterprise Software, Social Impact, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Professional Development Budget

Sabbatical Leave

Risks

Legal challenges in Kenya could harm Sama's reputation and incur financial liabilities.

Rapid AGI development may disrupt Sama's data annotation-focused business model.

Cultural challenges in University of Nairobi partnership may affect collaboration success.

Differentiation

Sama is a Certified B-Corp, emphasizing ethical AI and social impact.

The company serves 25% of Fortune 50 companies, including GM, Ford, and Google.

Sama specializes in diverse data annotation, including image, video, and sensor data.

Upsides

Sama's multi-cloud integration speeds up project onboarding by 7x, enhancing efficiency.

Partnership with University of Nairobi expands talent pool and fosters innovation.

Winning the 2023 Business Intelligence Group Innovation Award boosts Sama's credibility.

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