Qualified.com

Qualified Success Architect (EMEA)

Ireland

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Customer Success, Marketing TechnologyIndustries

Requirements

Candidates should possess 3+ years of Mid Market/Enterprise software experience, excellent interpersonal and communication skills, a deep working knowledge of Salesforce CRM, and familiarity with marketing automation systems, web/scripting technologies, and SaaS applications. They must also demonstrate outstanding problem-solving skills and a willingness to thrive in a fast-paced startup environment, along with a bachelor's degree and a passion for customer success.

Responsibilities

The Qualified Success Architect will own the successful implementation and adoption of the Qualified Conversational Marketing Platform for new and existing customers, working with Enterprise Architects to outline technical architecture, documenting technical requirements, establishing consultative relationships, providing coaching and education, conducting Quarterly Business Reviews, identifying successful customers for advocacy programs, engaging in product discussions, and analyzing customer health scores to achieve renewal targets.

Skills

Customer Success

Implementation

Technical Architecture

Data Modeling

Consultative Selling

Salesforce CRM

Marketing Automation

Communication

Presentation

Persuasion

Qualified.com

Conversational marketing and sales automation platform

About Qualified.com

Qualified.com focuses on conversational marketing and sales automation, offering a platform that allows businesses to engage with website visitors in real-time through chat, voice, and video. This technology helps companies convert visitors into customers by providing immediate assistance and personalized experiences, particularly benefiting B2B clients in various industries. The platform uses AI and machine learning to analyze visitor behavior, enabling businesses to identify and engage high-value prospects effectively. Qualified.com operates on a subscription model, ensuring steady revenue while aiming to enhance customer engagement and drive sales for its clients.

Key Metrics

San Francisco, CaliforniaHeadquarters

2018Year Founded

$158.6MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Increased competition from emerging AI-driven platforms could erode market share.

Economic downturns in B2B sectors may reduce budgets for sales tools.

Privacy concerns and regulatory changes could impose additional compliance costs.

Differentiation

Qualified integrates seamlessly with Salesforce, enhancing real-time sales discussions.

The platform uses AI to identify high-value prospects and engage them effectively.

Qualified offers a mobile app for flexible, on-the-go sales conversations.

Upsides

Qualified raised $95M in Series C funding, indicating strong investor confidence.

The launch of AI SDR Piper enhances pipeline generation with intelligent automation.

Growing demand for AI-driven sales solutions aligns with Qualified's offerings.

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