Qoo10, Head of Shopper Insights at eBay

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Ecommerce, Online RetailIndustries

Requirements

Bachelor's degree or above (4-year university graduation)
3+ years of team leader experience
3+ years of experience in either the online consumer goods industry or the consumer research industry
Proactive with a pioneering mindset
Logical and data-driven decision-making ability
Excellent communication skills
Business-level English communication skills (preferred)
Japanese resume and work history required in PDF format
Minimum 3 days per week office attendance (no full remote)
Must reside in Japan; foreign nationals must already hold work qualifications

Responsibilities

Grasp and analyze shopper insights
Design and analyze consumer surveys, and propose improvements based on them
Conduct competitor analysis and market trend research
Propose product planning to the sales team
Develop and implement sales promotion strategies
Analyze sales promotion performance and provide insights
Manage Shopper Insights team members

Skills

Consumer Research

Market Analysis

Competitor Analysis

Data Analysis

Survey Design

Strategic Planning

Sales Promotion

Team Management

English Communication

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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