Qoo10, Head of Shopper Insights at eBay

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Ecommerce, Online RetailIndustries

Requirements

Bachelor's degree or above (4-year university graduation)
3+ years of team leader experience
3+ years of experience in either the online consumer goods industry or the consumer research industry
Proactive with a pioneering mindset
Logical and data-driven decision-making ability
Excellent communication skills
Business-level English communication skills (preferred)
Japanese resume and work history required in PDF format
Minimum 3 days per week office attendance (no full remote)
Must reside in Japan; foreign nationals must already hold work qualifications

Responsibilities

Grasp and analyze shopper insights
Design and analyze consumer surveys, and propose improvements based on them
Conduct competitor analysis and market trend research
Propose product planning to the sales team
Develop and implement sales promotion strategies
Analyze sales promotion performance and provide insights
Manage Shopper Insights team members

Skills

Key technologies and capabilities for this role

Consumer ResearchMarket AnalysisCompetitor AnalysisData AnalysisSurvey DesignStrategic PlanningSales PromotionTeam ManagementEnglish Communication

Questions & Answers

Common questions about this position

What is the compensation for this role?

Compensation is customized and determined based on individual experience.

Is this position remote or does it require office attendance?

Minimum 3 days per week office attendance is required, and full remote option is not available.

What skills and experience are required for this position?

Requires a bachelor's degree or higher, 3+ years of team leader experience, and 3+ years in either consumer goods online industry or consumer research industry. Preferred skills include proactivity, pioneering mindset, logical data-driven decision making, and excellent communication; business-level English is a plus.

What is the company culture like at eBay?

eBay fosters a culture where customers are the compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work. They emphasize collaboration with passionate thinkers, innovators, and dreamers to connect people and create economic opportunity.

How should I apply for this position?

Submit a Japanese resume and work history in PDF format. Applications are limited to residents in Japan, and foreign nationals must already possess work qualifications.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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