QA Testing & UX Research

Location Type: Remote Employment Type: Full-Time

About ElevenLabs

ElevenLabs is a research and product company at the forefront of Audio AI. Millions use ElevenLabs for tasks like reading articles, voicing over videos, and voice restoration. Leading developers and enterprises leverage ElevenLabs to build Conversational AI agents for support, sales, and education.

Launched in January 2023 with a groundbreaking AI model achieving human-like speech, ElevenLabs secured a $180 million Series C funding round in January 2025, valuing the company at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued investment from prominent tech figures.

ElevenLabs is experiencing rapid growth and is seeking driven individuals eager to make a significant impact.

How We Work

• High-velocity: We operate with rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We focus on the impact individuals make, rather than job titles.
• AI first: We integrate AI across all company functions to enhance speed and quality.
• Excellence everywhere: Our commitment is to match the quality of our AI models in all our endeavors.
• Global team: We prioritize talent and expertise over geographical location.

What We Offer

• Learning & development: An annual discretionary stipend for professional development.
• Social travel: An annual discretionary stipend to facilitate team meetups.
• Annual company offsite: An annual company-wide gathering in a new location.
• Co-working: A monthly co-working stipend for employees not located near main hubs.
• Innovative culture: An opportunity to shape the future of AI alongside a team pushing technological boundaries.

About the Role

We are seeking an individual passionate about ensuring a consistently excellent user experience across our entire product. This includes everything from the marketing website and user sign-up flows to advanced features like audiobook creation and voice agent development.

Your primary responsibilities will involve:

• Thoroughly testing core product flows to identify UX issues and potential bugs.
• Conducting user interviews and analyzing session recordings to gather insights.
• Highlighting identified issues and proposing solutions, including copy and UX adjustments, to the relevant product teams.

We are looking for someone with a keen eye for UX, strong product intuition, and a meticulous nature, driven by a passion for product excellence. An enthusiasm for this role over the long term is highly valued. We welcome candidates from diverse backgrounds, including UX researchers, Product Managers, UX Designers, and frontend-focused engineers.

Requirements

• Meticulous and detail-oriented with a commitment to product quality.
• A strong eye for UX and UI.
• Clear and concise communication skills.

Bonus Points

• Already a passionate user of ElevenLabs.
• Design ability to help propose improvements.
• Prior experience in UX research, testing, product management, or engineering.
• Experience conducting user interviews.

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