UX Engineer

New York, New York, United States

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$145,000 – $245,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Support Technology, SoftwareIndustries

Requirements

The ideal candidate will have 2+ years of experience building web interfaces with HTML, CSS, and JavaScript, and familiarity with web frameworks like React. Bonus points for unit testing experience, front-end performance awareness, knowledge of front-end infrastructure, web accessibility standards, strong interaction design skills, and experience with data visualization. Curiosity about web trends and a passion for product and business needs are also essential.

Responsibilities

The UX Engineer will build and maintain the company's design system and UI component library, collaborating with designers and engineers to establish best practices for UI consistency and accessibility. They will also help audit, design, and build foundational UI and UX across the product, focusing on prototyping interactions and data visualizations. Additionally, the role involves interacting with end-users to gather feedback on the UI and product.

Skills

UX Engineering

UI Design

React

TypeScript

Figma

Design Systems

UI Components

Accessibility Standards

Prototyping

User Interaction

Data Visualization

Customer Feedback

Problem-Solving

Assembled

Optimizes workforce management for customer support

About Assembled

Assembled optimizes workforce management for customer support teams by providing a platform that enhances the efficiency of service operations. The platform includes features like advanced scheduling, real-time monitoring, and data analytics, which help businesses manage their customer service more effectively. It serves a range of clients, from small businesses to large corporations, by using artificial intelligence and automation to improve team performance. Key features include adherence reports that track agent schedules and real-time performance data to maintain high service uptime. Assembled operates on a subscription-based model, allowing clients to access its tools for a recurring fee, which supports ongoing updates and improvements. The main goal of Assembled is to reduce operational costs, boost agent productivity, and enhance customer satisfaction by ensuring that support teams are optimally staffed and managed.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$68.8MTotal Funding

SERIES_BCompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees