QA Specialist/Supervisor at Thermo Fisher Scientific

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Pharmaceuticals, BiotechnologyIndustries

Requirements

Science degree (e.g., pharmacy, chemistry, biology, engineering, etc.)
Ability to understand the company's product information and usage
Ability to read, write, and negotiate official documents in Japanese
Ability to communicate via email in English and read English manuals
3+ years of experience in development, manufacturing technology/management, or quality assurance at a manufacturer

Responsibilities

Collaborate with quality assurance staff on quality assurance tasks for laboratory equipment, consumables, and lab plastic products
Handle customer inquiries from inside and outside the company: provide responses, record in internal information system (SFDC), report to overseas manufacturing sites, and follow up on reported cases
Accumulate and manage accuracy of information in the internal customer response database
Create and revise business-related documents
Support product launches
Manage notifications to customers for product changes and manage specifications
In case of defects, collaborate with internal departments and overseas manufacturing site staff for root cause investigation, corrective/preventive actions, and customer reporting
Manage, guide, and develop quality assurance staff responsible for the above operations
Strategically and proactively plan and execute problem-solving for business processes and regulatory compliance

Skills

SFDC

SAP

TrackWise

Quality Assurance

CAPA

Root Cause Analysis

Team Management

Customer Correspondence

Document Revision

English Communication

Japanese Proficiency

Regulatory Compliance

Product Specifications

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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