Project Manager - Digital Services at Vontive

Round Lake, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, Kidney CareIndustries

Requirements

Bachelor’s degree in IT, engineering, biomedical equipment technology, computer science, or relevant work experience
Minimum 5-7+ years of relevant experience
Ability to travel to installation/upgrade sites for extended periods of time
Willingness to work other shifts and overtime as necessary

Responsibilities

Pre-Sales engagement – Design/Quoting: Define site specific installation requirements, schedule and outline installation implementation plan
Determine customer site readiness for implementation or interoperability go live through collaboration with key internal and external stakeholders
Deliver projects on time, on budget, with high customer satisfaction
Provide strong proactive leadership and change development of product implementation projects
Proactively identify out of scope opportunities during the execution of implementation projects and pursue them in concert with the appropriate team members
Serve as the single point of contact (SPOC) for the customer regarding the development and execution of technical activities within the project development plan
Make decisions and successfully drive the implementation of the digital product or service even in uncertain environments
Continuously lead and manage complex troubleshooting of network problems for end customer in multiple environments (wireless, virtual or switching) for customers implementations and current customer base
Manage multiple customer escalations/projects concurrently and ensure accountability for execution of deliverables
Manage customer concerns in a proactive manner and provide customer-focused solutions that meet or exceed customer expectations
Attend coordination meetings as needed to ensure site readiness progresses appropriately
Serve as Subject Matter Expert (SME) for network troubleshooting and utilize expertise to support various business areas and initiatives
Develop and create training for technology team members on job duties to ensure the best-in-class customer service
Create and develop troubleshooting guides for the technology team, share best demonstrated practices and lessons learned
Identify and mitigate potential network risks
Resolve issues utilizing analytical, technical, and managerial skillsets
Develop content and communicate the project status to stakeholders and partners
Use analytical/logical methods to identify and solve equipment related problems consistently
Provide equipment overview training to technical staff at customer locations as necessary

Skills

Project Management

Digital Services

Hardware Implementation

Software Implementation

Connectivity Software

Pre-Sales

Site Planning

Quoting

Stakeholder Collaboration

Change Management

Implementation Planning

Vontive

Provides investment property mortgage solutions

About Vontive

Vontive provides investment property mortgages using technology to simplify and speed up the loan process. Their main product is a "bolt-on" technology that allows retail brands to easily launch their own mortgage services without needing programming skills. This no-code solution can be set up in just a few weeks, making it quicker for brands to offer mortgages. Vontive stands out from competitors by acting as a bridge between real estate investors, lenders, and capital providers, charging fees for their services that reduce traditional risks and inefficiencies in real estate financing. The company's goal is to modernize the investment real estate market by making the mortgage process more efficient and transparent for both retail brands and financial institutions.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$32.1MTotal Funding

DEBTCompany Stage

Financial Services, Real EstateIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Parental Leave

Short- and Long-term Disability Coverage

Life Insurance

Wellness Program

Risks

Increased competition from fintech companies could erode Vontive's market share.

Potential regulatory scrutiny may lead to higher compliance costs and challenges.

Economic downturns could impact demand for investment property mortgages.

Differentiation

Vontive offers a no-code, white-label mortgage solution for real estate investors.

The platform integrates financial institutions through a unique debt marketplace.

Founded by industry veterans, Vontive leverages decades of mortgage and financial expertise.

Upsides

Vontive ranked #10 on the 2022 Deloitte Technology Fast 500 with 9,154% growth.

The company has financed over $1.1 billion in residential properties since April 2022.

Vontive's B2C ecosystem reaches over 1.5 million real estate investors.

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