Project Manager at Deliveroo

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Delivery, On-Demand Retail, Grocery Delivery, E-Commerce, TechnologyIndustries

Requirements

Proven experience in programme or project management, successfully delivering complex, cross-functional projects in a fast-paced environment
Exceptional stakeholder management skills, with a track record of influencing and collaborating effectively within a complex, matrixed organisation
Strong analytical abilities, with experience using data to spot trends, diagnose problems, and inform decision-making
A proactive and adaptable mindset, with the ability to confidently manage competing priorities and navigate ambiguity
Excellent communication and interpersonal skills, capable of engaging with senior leaders and external partners
(Bonus) Experience in e-commerce, technology, retail, or grocery sectors would be an advantage

Responsibilities

End-to-End Project Ownership: Lead the entire lifecycle of complex projects—from initiation and planning to execution and closure—ensuring they are delivered on time, within scope, and to budget
Strategic Go-to-Market Execution: Develop and execute comprehensive go-to-market plans for projects and product offerings, collaborating closely with all relevant teams to ensure a successful launch
Risk & Dependency Management: Proactively identify and mitigate risks, dependencies, and blockers, ensuring clear communication and timely escalation to senior leadership to keep projects on track
Process Optimisation: Drive continuous improvement by analysing our performance, refining our launch playbooks, and streamlining processes to make us faster and more effective with every initiative
Stakeholder Alignment: Act as the central point of contact for your projects, managing communications and aligning internal and external stakeholders to ensure everyone is moving towards the same goal. Facilitate decision making and be comfortable making a decision when the group can’t agree

Skills

Project Management

End-to-End Project Lifecycle

Go-to-Market Strategy

Cross-Functional Collaboration

Strategic Planning

Stakeholder Management

Launch Execution

Budget Management

Scope Management

Commercial Operations

Product Management

Agile Methodologies

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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