Programs Supervisor - 2025345

Sacramento, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Christian Humanitarian, Non-profit, Refugee Services, Immigrant Services, International DevelopmentIndustries

Requirements

The Programs Supervisor must have experience supervising staff, including onboarding, task delegation, coaching, and performance evaluations. They should be able to monitor performance, enter goals, conduct progress check-ins, and document performance concerns. Managers are also expected to lead staff in a manner consistent with Christian values, including praying with staff, leading devotionals, and fostering a Christian environment. Experience with case management databases and reporting systems is necessary.

Responsibilities

The Programs Supervisor will provide leadership and oversight for refugee and immigrant services, ensuring high-quality, trauma-informed programming that meets funder requirements and client goals. This role involves supervising caseworkers and program staff, coordinating service delivery, maintaining compliance, and representing the organization with community partners. Responsibilities include monitoring daily work activities, tracking and approving timesheets, monitoring performance, and entering staff information into HRIS. They will oversee program implementation, monitor client caseloads, conduct case file reviews, review and approve client assistance expenditures, track client enrollment and outcomes, and prepare required reports. The supervisor will also provide guidance for escalated client situations, develop and refine program guidelines, and provide technical assistance with case management databases.

Skills

Leadership

Oversight

Refugee Services

Immigrant Services

Trauma-Informed Care

Program Management

Client Goal Setting

Staff Supervision

Casework

Advocacy

Humanitarian Aid

Disaster Response

Community Development

World Relief

Provides humanitarian aid and refugee support

About World Relief

World Relief provides humanitarian aid and development services to vulnerable populations, particularly refugees and those affected by crises. The organization works by partnering with over 6,000 churches and 95,000 local volunteers to deliver support and resources effectively. Its approach includes private sponsorship programs, such as the Welcome Corps, which enables individuals to sponsor refugees resettling in the U.S. Unlike many other organizations, World Relief emphasizes community involvement and faith-based partnerships to extend its reach. The goal of World Relief is to create sustainable solutions that address pressing global issues and improve the lives of those in need.

Baltimore, MarylandHeadquarters

1944Year Founded

$116.7KTotal Funding

GRANTCompany Stage

Government & Public Sector, Social ImpactIndustries

1,001-5,000Employees

Benefits

Health Insurance

Wellness Program

Risks

Faith-based approach may face scrutiny from secular organizations, affecting partnerships.

Expansion in Spokane and North Texas may strain resources and operations.

Reliance on churches and volunteers could be impacted by declining attendance and volunteerism.

Differentiation

World Relief partners with over 6,000 churches and 95,000 volunteers globally.

The organization offers a faith-based approach to humanitarian aid and development.

World Relief engages in private sponsorship programs like the Welcome Corps for refugee resettlement.

Upsides

Increased focus on digital transformation enhances service delivery and donor engagement.

Community sponsorship models like Welcome Corps provide new funding opportunities.

Growing interest in climate change projects opens new funding avenues for World Relief.

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