Program Manager, VBAT Sustainment (R4048) at Shield AI

Dallas, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Aerospace, Defense, Unmanned SystemsIndustries

Requirements

15+ years of U.S. Department of Defense aircraft maintenance experience
Willingness and ability to travel internationally as needed (< 25% of the time)
Ability to focus on long-term business objectives

Responsibilities

Deliver proven, exceptional, and reliable performance in support of customer/end-user’s mission through flawless program management
Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance
Manage customer relationships and act as the key point of contact for the sustainment portion of the program
Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software
Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware
Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc)
Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors
Analyze existing data, and solicit additional data to support engineering decisions regarding Mean Time Between Failure (MTBF) and Failure Reporting, Analysis, and Corrective Action System (FRACAS)
Use MTBF and FRACAS data to inform program sparing and sustainment program planning
Serve as Deployed Operations Field Service Representatives primary point of contact within the program office
Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues
Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites. Coordinate replenishment at intervals appropriate to customer usage rates
Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration
Provide customer feedback to internal teams regarding maintainability and sustainability issues
Provide guidance to customers regarding long term storage (preservation) and disposal of obsolete / excess material
Astutely balance and rebalance shifting customer priorities related to cost, schedule, and technical parameters of programs
Provide hands-on management of all aspects of sustainment programs
Drive the accurate and timely tracking and reporting of budget, resource, and project management standard metrics
Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks
Identify potential bottlenecks or delays in programs and drive efforts to ensure projects stay on schedule
Partner with leadership to guide prioritization of projects and utilization of resources
Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities
Support an environment where accountability and program execution excellence are core

Skills

Key technologies and capabilities for this role

Program ManagementUAV SustainmentEngineering Change OrderProduct Lifecycle ManagementService BulletinsFRACASMTBFRMACustomer Relationship ManagementField ServiceStakeholder Management

Questions & Answers

Common questions about this position

What is the employment type for this Program Manager position?

This is a full-time employee position.

Is this Program Manager role remote or does it require working from an office?

This information is not specified in the job description.

What are the key responsibilities or skills needed for this Program Manager role?

The role requires program management skills including leading sustainment programs for UAV systems, managing customer relationships, driving ECO implementation, tracking hardware readiness, analyzing MTBF and FRACAS data, and balancing cost, schedule, and technical parameters.

What is the company culture like at Shield AI?

This information is not specified in the job description.

What makes a strong candidate for this Program Manager position?

A strong candidate will have experience in program management for sustainment programs, especially in UAV or defense systems, with skills in stakeholder leadership, customer relationship management, data analysis for MTBF/FRACAS, and balancing program priorities.

Shield AI

Develops AI and autonomous systems for defense

About Shield AI

Shield AI specializes in creating artificial intelligence and autonomous systems specifically for the defense industry. The company develops AI-powered systems, including autonomous drones, that assist military operations, especially in environments where GPS and communication may not be available. This technology allows for safer and more efficient defense operations. Shield AI differentiates itself from competitors by focusing on advanced AI capabilities and securing significant contracts with government and military clients, such as the multi-billion dollar EWAAC contract. The company's goal is to enhance operational capabilities and safety in military contexts, ultimately aiming to protect lives through its innovative solutions.

San Diego, CaliforniaHeadquarters

2015Year Founded

$772.8MTotal Funding

DEBTCompany Stage

AI & Machine Learning, DefenseIndustries

501-1,000Employees

Benefits

Medical Insurance Coverage

Long Term Disability Insurance

Health Care FSA and Dependent Care FSA

Employee Assistance Program

Subsidized Gym Membership

Pet Insurance

Competitive Compensation

Retirement Services

Life Insurance

Parental Leave

Bereavement Support

Flexible Work Hours

PTO

Paid Holidays

Commuter Benefits

Relaxed Dress Code

Yearly Swag Items

Unlimited Snacks

Bottomless Beverages

Annual Celebrations

Work From Home Benefits

Standing Desks and Widescreen Monitors

Risks

Increased competition from companies like Waymo could divert investment from Shield AI.

Geopolitical tensions may challenge the JSW Defence partnership for V-BAT production in India.

Dependency on Palantir's infrastructure may limit Shield AI's operational flexibility.

Differentiation

Shield AI's Hivemind is the first autonomous AI pilot deployed in combat since 2018.

Strategic partnerships with Palantir and JSW Defence enhance technological capabilities and market reach.

Shield AI's V-BAT drone is selected for a $198 million U.S. Coast Guard contract.

Upsides

Increased demand for autonomous systems in defense boosts Shield AI's market potential.

Successful multi-aircraft autonomous flight tests showcase advanced AI piloting capabilities.

Significant investment in robotics indicates a robust market for Shield AI's offerings.

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