[Remote] Program Manager - eCOA at Clairo

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceutical, Clinical ResearchIndustries

Requirements

Bachelor’s degree and proven project management skills, preferably within the pharmaceutical industry
Experience supporting multiple service lines or studies within a similar environment
4–8 years of pharmaceutical or related industry experience with a strong emphasis on project or program management
Demonstrated ability to mentor and support staff
Strong understanding of the drug development process
Excellent organizational, interpersonal, time management, and prioritization skills
Strong verbal and written communication skills in English
Proficiency in Microsoft Office applications
Detail-oriented, responsive, and able to manage competing priorities

Responsibilities

Ensure consistent delivery across assigned programs by establishing standards, sharing lessons learned, and communicating client-specific requirements to internal teams
Serve as a member of Oversight/Operations Committees for assigned clients
Collaborate with clients and internal teams to review study risks, mitigation plans, opportunities, delivery improvements, profitability, and overall client satisfaction
Ensure timely resolution of project or program issues and escalate when needed
Monitor study timelines and manage financial components across the project portfolio, including budgets, forecasting, and invoice reviews
Identify potential risks and mitigation strategies and escalate as appropriate
Lead internal and external negotiations, foster collaboration, and ensure efficient use of resources to meet timelines and contractual obligations
Develop and apply problem-solving strategies to address customer issues; maintain issue-tracking documentation to ensure timely resolution
Monitor and report program-level KPIs as required (monthly or quarterly)
Attend operational and governance meetings with clients (in-person or remote)
Present study services at Investigator Meetings, Site Initiation Meetings, Vendor Kick-off Meetings, or other study-related sessions
Support Business Development and Operations in client meetings to present services and operational workflows
Contribute to onboarding and training of new Project Management team members assigned to your accounts
Provide cross-service line support when needed
Perform other duties, assignments, or special projects as needed

Skills

Key technologies and capabilities for this role

Program ManagementClient Relationship ManagementRisk ManagementBudget ManagementFinancial ForecastingInvoice ReviewKPI ReportingStakeholder CollaborationNegotiationProblem-SolvingIssue TrackingProject DeliveryOperations Oversight

Questions & Answers

Common questions about this position

What compensation and benefits does Clario offer for this Program Manager role?

Clario offers competitive compensation along with medical, dental, and vision coverage, flexible and paid time off, and employee assistance and wellness programs.

Is this Program Manager position remote or hybrid?

The role offers remote and hybrid work options.

What skills and experience are required for the Program Manager - eCOA role?

Candidates need a Bachelor’s degree, 4–8 years of pharmaceutical or related industry experience with project or program management, strong organizational and communication skills, proficiency in Microsoft Office, and a strong understanding of the drug development process.

What is the company culture like at Clario?

Clario emphasizes collaboration with clients and internal teams, fostering operational excellence, risk mitigation, and a mission to unlock better evidence for life-changing therapies.

What makes a strong candidate for this Program Manager position?

A strong candidate has 4–8 years of pharmaceutical industry experience in project or program management, demonstrated mentoring ability, detail-oriented skills to manage competing priorities, and experience supporting multiple service lines or studies.

Clairo

Generates clinical evidence for trials

About Clairo

Clario specializes in generating clinical evidence for medical research by utilizing a comprehensive technology platform. Their services support various types of clinical trials, including decentralized, hybrid, and site-based trials. Clario's approach combines nearly 50 years of experience with a vast network of facilities across nine countries, allowing them to conduct a significant number of clinical trials and regulatory approvals. What sets Clario apart from competitors is their extensive expertise and the ability to provide a wide range of endpoint technologies, which enhances the quality of evidence produced. The company's goal is to empower partners in the healthcare industry to improve patient outcomes through reliable and rich clinical data.

London, United KingdomHeadquarters

1972Year Founded

$29.9MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Biotechnology, HealthcareIndustries

5,001-10,000Employees

Benefits

Competitive and equitable total rewards package

Physical, mental and financial health and wellness

Flexible working approach

Risks

Increased competition from AI-driven platforms like Medable may threaten Clario's market share.

The IPO filing may lead to investor pressure for rapid financial returns, affecting strategy.

AI integration from ArtiQ poses data privacy and compliance risks, especially in the EU.

Differentiation

Clario offers a comprehensive endpoint technology platform for diverse clinical trial models.

The company has nearly 50 years of experience in clinical trial technology solutions.

Clario's global presence includes 30 facilities across North America, Europe, and Asia Pacific.

Upsides

Clario's IPO aims for a valuation of over $10 billion, indicating strong market confidence.

The FDA clearance of SpiroSphere® with wireless ECG enhances Clario's clinical trial capabilities.

Clario's acquisition of ArtiQ boosts its AI capabilities in respiratory clinical trials.

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