[Remote] Program Manager at Clairo

United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceutical, Clinical ResearchIndustries

Requirements

Bachelor’s degree and proven project management experience within the industry
4–8 years of experience in the pharmaceutical or related field, with emphasis on project management
eCOA experience considered highly desirable
Knowledge of the drug development process
Strong organisational, interpersonal, and time management skills
Excellent verbal and written communication skills in English
Proficiency in Microsoft Office tools
Ability to travel up to 20% (valid passport required)
Demonstrated ability to mentor staff and influence strategic decisions

Responsibilities

Ensure consistency of delivery across programs by setting standards, sharing lessons learned, and communicating client-specific requirements to internal teams
Serve as a member of Oversight/Operations Committees for assigned clients
Partner with clients and internal teams to review study risks, mitigation plans, and opportunities for improved delivery, profitability, and client satisfaction
Monitor study timelines and financial components across assigned accounts
Identify and escalate potential study risks and implement mitigation strategies
Manage internal/external negotiations and foster collaboration for efficient resource use and timely delivery
Develop problem-solving strategies to address customer issues and maintain issue tracking for timely resolution
Monitor and report program-level KPIs as needed
Attend operational and governance meetings with customers (in-person and remote)
Support cross-trained team members and contribute to strategic decision-making
Present services at Investigator Meetings, Site Initiation Meetings, and other sponsor-related meetings
Assist with training plans and onboarding new Project Management team members

Skills

Key technologies and capabilities for this role

Project ManagementeCOAClient Relationship ManagementRisk ManagementStakeholder ManagementKPI Reporting

Questions & Answers

Common questions about this position

What compensation and benefits does Clario offer?

Clario offers competitive compensation, private medical insurance and life assurance, a pension scheme with employer contributions, generous annual leave, and wellbeing programmes.

Is this role remote or does it require office work?

The role offers flexible working arrangements.

What skills and experience are required for the Program Manager role?

Candidates need a Bachelor’s degree, 4–8 years of experience in the pharmaceutical field with project management emphasis, eCOA experience (highly desirable), knowledge of drug development, strong organisational, interpersonal, time management, and communication skills, plus proficiency in Microsoft Office.

What is the company culture like at Clario?

Clario’s purpose is to transform lives by unlocking better evidence, uniting and inspiring employees to advance clinical science, build innovative technology, support global teams, and bring life-changing therapies to patients faster while empowering people to make a positive impact.

What makes a strong candidate for this Program Manager position?

A strong candidate has demonstrated ability to mentor staff, influence strategic decisions, and up to 20% travel availability with a valid passport, in addition to the required experience in project management and eCOA.

Clairo

Generates clinical evidence for trials

About Clairo

Clario specializes in generating clinical evidence for medical research by utilizing a comprehensive technology platform. Their services support various types of clinical trials, including decentralized, hybrid, and site-based trials. Clario's approach combines nearly 50 years of experience with a vast network of facilities across nine countries, allowing them to conduct a significant number of clinical trials and regulatory approvals. What sets Clario apart from competitors is their extensive expertise and the ability to provide a wide range of endpoint technologies, which enhances the quality of evidence produced. The company's goal is to empower partners in the healthcare industry to improve patient outcomes through reliable and rich clinical data.

London, United KingdomHeadquarters

1972Year Founded

$29.9MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Biotechnology, HealthcareIndustries

5,001-10,000Employees

Benefits

Competitive and equitable total rewards package

Physical, mental and financial health and wellness

Flexible working approach

Risks

Increased competition from AI-driven platforms like Medable may threaten Clario's market share.

The IPO filing may lead to investor pressure for rapid financial returns, affecting strategy.

AI integration from ArtiQ poses data privacy and compliance risks, especially in the EU.

Differentiation

Clario offers a comprehensive endpoint technology platform for diverse clinical trial models.

The company has nearly 50 years of experience in clinical trial technology solutions.

Clario's global presence includes 30 facilities across North America, Europe, and Asia Pacific.

Upsides

Clario's IPO aims for a valuation of over $10 billion, indicating strong market confidence.

The FDA clearance of SpiroSphere® with wireless ECG enhances Clario's clinical trial capabilities.

Clario's acquisition of ArtiQ boosts its AI capabilities in respiratory clinical trials.

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