Professional Services Senior Project Manager at Smarsh

Portland, Oregon, United States

Smarsh Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Compliance, TechnologyIndustries

Requirements

  • Minimum 7 years of Project Management experience in a customer-facing role
  • College Degree or High school diploma, or equivalent combination of education and experience
  • Outstanding analytical and complex problem-solving skills
  • Ability to work under pressure
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Outstanding organizational skills including attention to detail and multitasking skills
  • Experienced user of MS Office toolset (Word, Excel and PowerPoint)
  • Minimal to no supervision required from management

Responsibilities

  • Lead projects of varying sizes and execute all phases of Smarsh consulting engagements, including Project development and Planning, Requirements gathering, Architecture Design/Review, Integration, establishing success criteria, Implementation (installation, configuration), Documentation and Training
  • Drive execution of individual projects to ensure on time delivery within budget
  • Coordinate internal functions and external 3rd party resources as required
  • Frequent interaction across Smarsh teams, partners, and customers
  • Work with program managers to determine required resources inside and outside of program team
  • Collaborate with people managers to identify and assign resources to individual project tasks
  • Update documentation and templates as needed
  • Communicate Project status both internally and externally in the desired cadence and format necessary
  • Contribute to the Pre-Sales process by developing SOWs for medium-term projects
  • Handle enterprise projects that have supervision and data migration, and any single tenant archive

Skills

Project Management
Project Planning
Requirements Gathering
Architecture Design
System Integration
Project Implementation
Installation
Configuration
Documentation
Training
Resource Coordination
Stakeholder Management

Smarsh

Archiving and compliance solutions provider

About Smarsh

Smarsh provides archiving and compliance solutions specifically designed for financial services, government agencies, and other regulated industries. Their main product is a cloud-based archive that allows organizations to securely store, search, and manage their communications data, including emails, text messages, and social media interactions. This system helps businesses meet complex security, data privacy, and regulatory requirements. Smarsh differentiates itself from competitors by offering a scalable Software-as-a-Service (SaaS) model that caters to both large enterprises and smaller organizations, ensuring that clients can adapt to evolving regulations. Their goal is to help organizations efficiently manage their communication data, identify risks, and maintain compliance, particularly through tools like Connected Capture for Microsoft Teams, which supports remote workforces.

Portland, OregonHeadquarters
2001Year Founded
$42.4MTotal Funding
BUYOUTCompany Stage
Enterprise Software, Cybersecurity, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Stock Options
401(k) Company Match
Employee Assistance Programme
Wellness Program
Adoption Assistance
Group Income Protection
Group Life Assurance
Maternity Leave
Paternity Leave
Workplace Pension Scheme
Monthly Wellness Allowance
Company Bonus

Risks

Integration with OpenAI's API may pose compliance and security challenges.
EU's AI Act requires significant adjustments to Smarsh's AI systems.
Expansion into Latin America may expose Smarsh to regional instability.

Differentiation

Smarsh offers cloud-native, context-aware archiving solutions for regulated industries.
The company integrates with popular tools like Microsoft Teams for seamless compliance.
Smarsh serves 9 of the top 10 banks, showcasing its industry trust.

Upsides

Smarsh's global expansion includes a new office in Costa Rica for enhanced support.
Integration with OpenAI's ChatGPT API enhances Smarsh's AI compliance capabilities.
Partnership with Verizon simplifies mobile compliance procurement for Verizon's clients.

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